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Reporting Analyst Jobs

Company

Brown & Brown Insurance
Address , Troy, 48098, Mi
Employment type FULL_TIME
Salary
Expires 2023-07-20
Posted at 1 year ago
Job Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job Title: Reporting Analyst
FLSA Status: Non - Exempt
Department: Lender Solutions
Reports to: Vendor Relations Manager
Location: Proctor – 166
Summary:
This will include daily, weekly, monthly, quarterly and ad hoc reporting requirements.
The Reporting Analyst works closely with the Reporting Administrator within Vendor Support managing various audit inputs and outputs performed by our vendor. The Reporting Analyst will analyze vendor quality and communicate with operations leadership on trends identified in the audit results, and identify process improvements and training opportunities. Will utilize SQL to develop and maintain ad hoc reporting to help improve vendor quality.
Essential Duties and Functions: include the following. Other duties may be assigned.
  • Attendance/Quality/Production must meet or exceed PFI standards
  • Keep documentation for reports updated
  • Execute and ensure timely and accurate distribution of all reports
  • Other duties and special projects may be assigned
  • Collects data for implications regarding budget, project and/or program initiatives.
  • Constantly evaluate processes and procedures for inefficiencies and make recommendations for improvement
  • Creates and maintains spreadsheet files.
Competencies:
  • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
  • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
  • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
  • Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required
  • Highly detail-oriented with strong organizational experience
  • Proficient in Windows based environment
  • Able to work overtime as needed
  • Must be able to multi-task, problem solve to continually meet tight deadlines
  • Microsoft Office Skills (specifically Excel and Word)
  • Strong communication skills both written/verbal
  • Attendance/Quality/Production must meet or exceed PFI standards
  • Ability to prioritize workflow and work in a fast paced environment
  • Advanced skills in Excel (formulas and charts)
  • Experience in running queries in SQL preferred
  • Ability to maintain a high level of confidentiality
  • High School Diploma/GED
  • Works well in a team environment
Preferred
  • College degree
  • Insurance/Mortgage Servicing knowledge
Physical Requirements Necessary on a Regular Basis:
  • Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
  • Vision sufficient for use of a computer monitor.
  • Sedentary position.
  • Ability to sit at a desk 7-8 hours per day. Worker not substantially exposed to adverse environmental conditions
  • Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.