(Remote) Imaging Technician Jobs

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
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Under direct supervision, the Imaging Technician is responsible for the timely and accurate posting; scanning; and indexing of new and pending claims, as well as the assignment of an analyst to new claims in the Administrative System.

• Assists in maintaining the manuals and job aids, as new procedures are developed and best practices are identified
• Complete tasks in a self sufficient manner, maintaining satisfactory production and accuracy guidelines
• Maintains ERISA and HIPAA compliance
• Assist with management and response to e-mails coming through the Claims Center e-mail account
• Assist with management and response to e-mails coming through the SLF Worksite Claims e-mail account
• Maintains an understanding of the different client relationships and the related posting requirements
• Timely and accurately posts new claims in the Administrative System within established turnaround time
• Works collaboratively with Policy and Renewal Specialists to facilitate the accurate posting of claims
• Uses identified process to assign an analyst to each new claim
• Responsible for any valid indexing corrections on new and pending claim documentation
• Ensures complete and accurate scanning and indexing of new claim and pending claim documentation using the established indexing structure

ADDITIONAL RESPONSIBILITIES:

• Assist with Call Center back up as needed
• Other duties and responsibilities as assigned
• Assist with Life Waiver of Premium scan requests, audit requests from Claims department

Education & Previous Experience Requirements

• 1 year work experience required.

If you are a California resident, the salary range for this position is:
Southern region: $51,500-77,200 annually
Central region: $54,300-81,400 annually
Northern region: $58,000-87,000 annually
If you are a Colorado resident, the salary range for this position is $37,500-50,600 annually.
If you are a New York resident, the salary range for this position is $ 44,300-59,800 annually.
If you are Washington resident, the salary range for this position is $ 41,400-55,900 annually.
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in California, please read our employee California Privacy Policy and Notice.
Job Category:
Office Administration
Posting End Date:
06/04/2023
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.