Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Data Entry Clerk - Entry Level (Remote)
Recruited by EF Legacy LLC 8 months ago Address San Antonio, TX, United States
Entry-Level Virtual Data Entry Clerk (Remote)
Recruited by EF Legacy LLC 8 months ago Address Houston, TX, United States
Part Time Work From Home Typing / Data Entry Clerk – Remote
Recruited by Jobconversion, LLC 8 months ago Address El Paso, TX, United States
Part Time Work From Home Typing / Data Entry Clerk – Remote
Recruited by Jobconversion, LLC 8 months ago Address Fort Worth, TX, United States
Full & Part Time Work From Home Typing / Data Entry / Remote
Recruited by Jobconversion, LLC 8 months ago Address Dallas, TX, United States
Ft Data Entry Assistant - Transportation Safety (Typist) - Remote | Wfh
Recruited by Get.It Recruit - Administrative 8 months ago Address Coppell, TX, United States
Jr Data Entry Coordinator (Remote)
Recruited by Seek Technology 8 months ago Address Houston, TX, United States
Data Entry Assistant Junior - Remote
Recruited by Seek Technology 8 months ago Address Houston, TX, United States
Work From Home Jobs - Data Entry - Customer Service - Typing
Recruited by AllStaff Staffing & Recruiting 8 months ago Address Colorado, United States
Data Entry Assistant / Typing (Remote)
Recruited by TechVision Staffing Solutions 8 months ago Address Colorado, United States
Junior Data Entry Specialist - Remote | Wfh
Recruited by Get.It Recruit - Administrative 8 months ago Address Austin, TX, United States
Assistant Data Entry - Junior (Typist) - Remote | Wfh
Recruited by Get.It Recruit - Administrative 8 months ago Address Houston, TX, United States
Jr Data Entry Assistant - Remote
Recruited by Innovo Technology Solutions 8 months ago Address Austin, TX, United States
Data Entry Operator / Junior (Remote)
Recruited by CodeUp 8 months ago Address San Antonio, TX, United States
Data Entry Specialist / Junior (Remote)
Recruited by CodeUp 8 months ago Address Dallas, TX, United States
Data Entry Assistant - Junior (Remote)
Recruited by CodeUp 8 months ago Address Austin, TX, United States
Data Entry Coordinator - Remote
Recruited by Seek Technology 8 months ago Address Houston, TX, United States
Data Entry Coordinator Jr - Remote
Recruited by Seek Technology 8 months ago Address Dallas, TX, United States

Remote Data Entry Typing

Company

StoneSheets Materials
Address Texas City, TX, United States
Employment type FULL_TIME
Salary
Category Wholesale Building Materials
Expires 2023-07-17
Posted at 11 months ago
Job Description


Knowledge of US Healthcare and basic insurance terminologies. Preferable experience in Medicare Customer Service


Answering inbound calls and make Outbound calls related to Policy benefits, eligibility, claim status, check status etc and meets process targets assigned from time to time.


Basic Computer Skills, Excellent Communication Skills And Comprehension Skills


Willingness to work in shifts between 8am - 8pm (shift differential will be provided)


To maintain Quality as per process requirement


To achieve assigned production targets on regular basis


Display high levels of professionalism in the work delivered and overall conduct


To maintain confidentiality of work done while in office or WFH environment


Regular attendance is mandatory


Must have a minimum 1 year experience in a high-volume inbound Call Center environment with strong customer service skills


Must be computer literate and able to multi-task i.e. document call experience while using the Quality Program.


Typing 35/wpm Required


Excellent communication and interpersonal skills.


Must have High school Diploma or GED


Required Skills


Responsible for inbound and Outbound phone inquiries primarily dealing with either:


Member benefits and eligibility related to the HMO, EPO/PPO, Medicare and Medicaid, CHP and


Resolve issues with respect to benefits and eligibility by researching documentation, system information or gaining knowledge from other employees, management or departments.


Interact with customers, document call specifics and demonstrate quality program behaviors to create an outstanding relationship with each caller.


Work with outside vendors as needed to answer questions or resolve issues.


Respond to member correspondence/email in writing utilizing an existing system to effectively respond to members.


Conduct orientation through welcome calls to new members by providing an overview of the Information and pertaining administrative policy.


To maintain Quality as per the SLA


To maintain Productivity as per the SLA


Continuously meet and exceed the assigned Targets


Performance should be maintained in accordance with the process performance parameters


To maintain confidentiality of work done


To follow all regulatory requirements and procedures as per the company policy


Display high levels of professionalism in the work delivered and overall conduct


To maintain confidentiality of work done while in office or WFH environment


Training:


  • Length: 8 Weeks, 2 Weeks in sandbox
  • Candidates cannot miss any training days


Additional Information:


  • Candidates must be flexible to work a rotating shift schedule between the hours of 8AM-8PM, Monday-Sunday


Shift differentials will be provided for evening/weekend hours