Remote Data Entry Technician - 2:00 Pm - 10:30 Pm Est

Symbria Rx Services is seeking a team oriented, experienced Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Working Hours

• High School diploma or general education degree (GED).
• Document correspondence and follow up in the system.
• Answer incoming calls promptly and provide high standard of customer service to the client.
• Work collaboratively with other team members and manager to ensure that best practices are shared.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Contact client for verification of orders as needed.
• General computer knowledge including Microsoft Office Word, Excel and Outlook.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Prepare audit sheets and provide feedback to manager.
• Process all new and refill prescriptions.
• 200 PM - 1030 PM EST
• Contact physician’s office as needed for refill authorization.
• Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.
• May assist with research of lost or missing orders per internal department requests.
• Initiate and document correspondence and follow up in system.

Qualifications Preferred

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work at Symbria?

• Competitive compensation
• Employee Assistance Program
• ESOP retirement plan
• 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
• Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.
• 401(k) & Roth 401(k) plans

EOE