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Remarketing Representative Jobs

Company

Credit Acceptance
Address , , Mi
Employment type FULL_TIME
Salary $67,000 - $76,571 a year
Expires 2023-10-02
Posted at 9 months ago
Job Description
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!
About this Position:
  • Manage a 500-1000 vehicle inventory across 10+ auto auctions
  • Manage the reconditioning and sale of vehicles at a nationwide network of auto auctions
  • Assist with performance management of the auction to obtain the highest possible net sales proceeds to reduce or eliminate the customer’s deficiency balance
  • Oversee the Company’s relationship with auctions to ensure they are performing in accordance with contractual expectations and representing Credit Acceptance professionally, compliantly and cost-effectively
  • This position will work from home with regular, planned travel to auctions required (10-20%). Occasional planned travel to an office location may also be required.

Outcomes and Activities:
  • Conduct periodic audits of each auction, including on-site auction visits and remote audits.
  • Understand and research vehicle resale market conditions for assigned network of auctions
  • Review and assess the condition of vehicles and determine which repairs/reconditioning to authorize
  • Monitor auction adherence to the Company’s policies and procedures by conducting site visits, investigating complaints, conducting initial due diligence, and performing annual service provider compliance audits
  • Answer questions from auctions and Credit Acceptance team members
  • Manage the sale of vehicles at auction through scheduling, reconditioning, grading, representing vehicles during auction to authorize the sale, and resolving pre and post-sale issues and problems
  • Oversee the transportation of vehicles to the auction if the auction is responsible for transport
  • Develop and maintain effective auction relationships through prospecting, hiring, managing and terminating auctions
  • Coach auctions during relationship management calls recorded on AQM

Knowledge and Skills:
  • Industry and Company Knowledge - Ability to make quick decisions to authorize the sale of vehicles at auction; knowledge required to independently authorize repairs/reconditioning that will enhance vehicle resale value while maintaining reasonable expense levels; knowledge of the Vehicle Remarketing industry, National Automotive Auction Association (NAAA) policies and standards and vehicle wholesale processes; knowledge of the Company’s policies and procedures
  • Honest - Ethical; best interest of organization; fair; consistent; integrity; comply with our policies and procedures
  • Coach - Set expectations; continuously coach auctions; facilitate learning and development; leverage best practices; build a high performing team of auctions
  • Communication - Clear, actionable written and verbal interaction with Auctions; solicit feedback; build trust and credibility; support change
  • Promote understanding of local resale market dynamics- create a marketplace for our vehicles that proactively addresses buyer needs, and know vehicle values so as to promote high resale values while selling a high percentage of vehicles offered for sale
  • Assessment - Auction oversight for performance and compliance; identify barriers; recommend and implement changes
  • Ownership - Own performance, receptive to feedback; apply feedback to improve; active participant in training and coaching sessions

Requirements:
  • 10-20% travel
  • At least 3 years of experience in remarketing vehicles
  • Experience in vehicle repair and estimating
  • High School Diploma

Preferred:
  • Certified Automotive Remarketer (CAR) designation from the International Automotive Remarketers Alliance (IARA)
  • Previous leadership or coaching experience
  • Associate’s degree
Targeted Compensation: Base salary range of $67,000 - $76,571 + with an annual performance bonus plan
INDSERLP
#zip
#LI-Remote
Our Company Values:
To be successful in this role, Team Members need to be:
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Positive by maintaining resiliency and focusing on solutions
  • Respectful by collaborating and actively listening
  • Direct by effectively communicating and conveying courage
Expectations:
  • All other duties as assigned
  • Remain compliant with our policies processes and legal guidelines
  • Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents: Please click
here
for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.