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Reliability Program Manager Jobs
Company | Daifuku America |
Address | Colorado Springs, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Automation Machinery Manufacturing |
Expires | 2023-09-02 |
Posted at | 9 months ago |
Elite Line Services is a major single source maintenance solution in the industry with the bandwidth to service all of your equipment maintenance needs. We maintain all original equipment manufacturers for material handling equipment, BHS, PBB, Facilities, GSE and vehicles. Our hybrid programs efficiently cross utilize technicians between equipment types to provide seamless coverage that protects the best interest of our customers. Whether this is getting full warranty value for new parts and systems or applying experienced and specialized technical support for mature equipment needs, ELS has you covered.
- Plan, develop and implement systems and procedures to ensure the operating quality, environmental compliance, and safety of assigned sites.
- Support the overall company safety culture, set the example, hold team members accountable for safety behaviors and policies, and recommend areas for improvement.
- Conduct regular relationship meetings with contract customers to ensure proper services are being provided and to determine prospects for future sales.
- Perform additional duties/assignments as may be required by management.
- Compliance with ELS Safety program policies and procedures.
- Recommend recognition and/or disciplinary action of personnel as necessary.
- Generate and recommend purchasing approval in support of assigned sites.
- Establish site and Site Manager goals and conduct performance appraisals/reviews.
- Identify, monitor and evaluate Warranty Support opportunities at assigned sites.
- Coordinate development of Site’s annual operating plan and budget.
- 50% – 75% Travel Required
- Maintain client relationships and own overall end-to-end customer service experience.
- Contribute to potential sales opportunities to include reading and understanding RFPs, writing RFP responses, assessing headcount needs, and determining capital and contractual requirements to follow through with a new contract.
- Foster a team environment at both the site and regional levels in support of overall company objectives.
- Routinely review P&Ls for designated regional sites.
- Engage with the Business Development process, including contract review.
- Oversees the business, financial and technical activities of Operations and Maintenance sites.
- Maintain a valid driver’s license and be insurable under the employer’s insurance policy.
- Engage in compensation reviews and follow-up of annual employee increases per contract.
- Identify and deploy best practices in Reliability and Storeroom Management across the network.
- Bachelor’s degree or equivalent work experience in Reliability Engineering, Facilities Management or property management preferred
- Experience required using CMMS systems and reporting
- Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks.
- Demonstrated communication skills written and verbal including negotiation and conflict resolution
- Minimum eight years’ experience as a Reliability Engineer or equivalent including managing teams, budget responsibilities, supplier management, problem solving, and client/ customer relations
- Ability to align, motivate and lead a team including creating accountability
- Relevant training in MHE, Controls Systems, PIT as well as general building operations
- Must have strong computer skills, including MS Excel, Word and Office
- Must have solid knowledge of building/ mechanical, electrical systems (MEP)
- Strong organizational skills
- Ability to multitask and prioritize many different projects
- Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors
- Ability to get along well with a variety of personalities and individuals.
- Ability to complete assigned training in a timely manner.
- Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Ability to identify and correct conditions that affect employee safety.
- Ability to manage resources to complete job assignment.
- Ability to focus on a goal and obtain a pre-determined result.
- Ability to work under pressure with time constraints.
- Ability to accept responsibility and account for his/her actions and results.
- Ability to take care of customer needs while following company procedures.
- Ability to be truthful and be seen as credible in the workplace.
- Possess the trait of being organized or following a systematic method of performing a task.
- Ability to effectively build relationships with customers and co-workers.
- Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
- Ability to use thinking and reasoning to solve a problem.
- Ability to formulate a sound decision using the available information.
- Ability to communicate clearly and concisely, both orally and in writing.
- Microsoft Office Suite (Word, Excel, Power Point), E-Mail, scanning and copying equipment.
- None
- Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy
- Dedicated to supporting production by working in a safe, customer focused manner
- Must be able to read, write, speak and understand English
- Must be able to comply with the ELS Drug and Alcohol policy.
- Promoting and conducting good housekeeping practices
- None
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Occasionally push and pull wheeled dollies loaded with products up to 100 pounds during site visits
- Lift and move totes up to 49 pounds each
- Ability to climb ladders and gangways safely and without limitation
- Continual standing and/or walking an average of 5 miles daily
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Engage in full manual dexterity in both hands and wrists
- Able to access all areas of building (ascending and descending ladders, stairs, etc.)
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Vision (Near, Distance)
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