Regulatory Relations Specialist Jobs

Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. ADMI provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Job Summary

Reporting to the Manager, Regulatory Relations, the Regulatory Relations Specialist acts as a link between their employer, its customers, and regulatory agencies. Their main objective is to ensure that the company responds timely to regulatory inquiries and complaints and that appropriate follow-up is completed.

Essential Responsibilities

• Coordinate the efforts related to the preparation of regulatory review responses
• Secondary responsibility and backup related to respond to inquiries related to attorney demands and regulatory board inquiries and complaints.
• Identify relevant guidance documents and provide interpretive assistance
• Input all regulatory inquiries into the appropriate compliance or risk management system
• Report incidents/claims to insurance carrier
• Primary responsibility to respond to inquiries related to BBB and Attorney General complaints
• Report on trends related to regulatory inquiries
• Develop education to address immediate and long term issues

Requirements/Qualifications

• Experience in computer skills including Excel
• Strong oral and written communication skills in order to advise or educate on topics or best practices,
• Must possess the ability to adapt to a changing and fast paced work environment
• Job Skills:
• Effective time management and organizational abilities
• Knowledge of state and federal rules and regulations a plus
• Education: Minimum Associates degree, Bachelor’s degree preferred
• Excellent attention to detail,
• Background in cross functional team work preferred
• Experience in the medical/dental field a plus
• Ability to read and comprehend regulatory issues