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Company | Auto Glass Now |
Address | , , Ma |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-25 |
Posted at | 1 year ago |
Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Duties & Responsibilities:
- Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
- Identifies, develops, and typically closes new sales opportunities
- Achieves revenue targets by increasing revenue spend per account
- Creates demand for the organization's products and services by raising their profile with customers
- May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
- Responsibilities are within the Account/Relationship Management Function as a generalist or in a combination of Disciplines.
Knowledge, Skills & Abilities:
- Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Generally oversees the work of multiple subordinate managers through a large department or multiple smaller departments.
- Establishes operational objectives and work plans, and delegates assignments to subordinate managers.
- Establishes annual goals and manages people, work and outcomes to meet those goals, usually measuring progress and making course corrections on a monthly to quarterly basis; determines and allocates resources.
- Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
- Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.
- Senior management reviews objectives to determine success of operation.
- Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
- In rare cases in which there are no direct reports ("unique entity"), management is of a strategic nature and must include significant organizational reach (country/national or global scope).
- Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.
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