Regional Manager Jobs

What to Expect
The Regional Manager is responsible for driving revenue, results and customer experience across a designated territory. The Regional Manager will hire, train, and develop effective teams, shape and execute operational standards, and work with cross-functional partners to develop business planning and the regional strategy. Ultimately, the Regional Manager is accountable for growing market shares across all product lines, driving brand awareness, and increasing profitability within their territory.
The Regional Manager must deliver excellent results and achieve goals month after month by developing effective local teams, ensuring operational standards are met on a consistent basis, and leading strategic business planning within their region. The Regional Manager communicates effectively, can translate strategic themes into concrete action plans, and provides consistent feedback to identify, prioritize, resource, and operationalize projects. This role directly supports Tesla’s mission by ensuring an accurate, consistent, and rapid transaction for Tesla customers.
What You’ll Do
Build Effective Teams

Source, recruit, hire,and on-board top talent

Lead, develop, coach and motivate high-performing teams

Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention

Spend time in both stores anddelivery centers; and provide coaching, and in-the-moment feedback tomanagement and senior team leaders

Directly manage a team of people-leaders across field retail, service-plus, and delivery locations

Set clear team targets and individual goals; hold teams accountable by driving performance

Create a culture of employee engagement and recognition of high performers

Represent Tesla in a professional and responsible manner when communicating with others both internally and externally

Drive Team Performance

Set clear targets and plans on Customer Service, market sales and delivery pipelines; hold teams accountable by driving performance management with local leadership

Use reports and dashboards to make actionable business recommendations to managers and executive leadership

Proactively mediate and resolve any customer concerns or escalations that require additional leadership support

Develop and execute daily, monthly, quarterly and yearly strategies to hit targets and drive profitability

Drive increase margin in the Region

Reinforce Operational Standards

Develop and reinforce highoperational standards by coaching through and reinforcing targets

Maintain and reinforce Safety andSecurity standards by partnering with EH&S, Workplace and Security teams

Create a continuous improvement culture by actively collecting feedback, testing strategies, and improving vehicle and customer flow in each sales and delivery location

Demonstrate fluency and reinforce requirements in the local market’s Sales and DMV requirements and processes

Partner with fleet logistics to optimize sales and delivery processes that promote customer experience

Utilize reports and dashboards to provide feedback to management on strategic direction, as well as execute process management changes

Keep executive leadership informed through a regular cadence of emails and calls

Help control expenses, including staffing, supplies, and services

Strategic Business Planning

Build strong relationships with key stakeholders across real estate, charging, marketing, government affairs, retail operations, recruiting, HR, financial operations, and service to develop a market strategy

Develop commercial awareness of market and partner with local communities, businesses, and Tesla owners to create opportunities for growth

Collaborate with business partners to execute strategy for marketing initiatives, charging infrastructure, delivery center logistics, and real estate expansion

Lead conversation to provide consistent feedback to internal teams regarding sales processes, capacity, throughput, and errors

Perform additional responsibilities as assigned by management to meet business needs

What You’ll Bring

• Demonstrated ability to inspire, influence, and hold teams accountable to achieve a common goal
• Innovative – unfazed by change, hungry to learn, resourceful
• Passion for Tesla’s mission to accelerate the world’s transition to sustainable energy
• Trustworthy – Passionate dedication and ethical approach to management and operations
• Collaborative - Successful history of building relationships; evidence of being a well-respected, trusted partner, and someone others want to work with
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines
• Ability to travel frequently
• Must be able to stand or sit for 8 hours or more
• Ability to work evenings and weekend
• Prior P&L experience required
• Driven – effective at using data, logic, and instincts to identify problems and execute solutions; Experience running complex processes using Lean or other techniques
• Bachelor’s Degree or equivalent required, and at least 10 years of experience leading large teams in an high-growth, service-focused industry with Multi-site experience
• Excellent analytical, verbal and written communication, and sales skills

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

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