Records & Information Clerk Jobs

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. In support of over 225,000 residents, regional neighbors, and visitors from all over the world, the City of Norfolk employs over five thousand hardworking, agile, and accountable individuals who each play a vital role in making Norfolk the unique and authentic city of the future that its citizens deserve and demand.

The City Clerk's office is seeing candidates for a Records & Information Clerk. This position maintains all records from the Mayor, City Clerk, City Manager, and City Attorney's offices. Maintains filing system of paper and electronic documents for easy access and retrieval of records and information as requested by City employees and citizens.

Essential functions include but are not limited to:

• Provides Customer Service. Provides records and documents to City employees and citizens when requested. Locates and provides documents from paper, microfilm or electronic files as necessary. Be able to operate general office equipment such as computer, microfilm reader, fax machine etc. and demonstrate to others when necessary.
• Maintains City Attorney files. Picks up records for filing in central file system. Scans closing sheets into document imaging (Laserfiche) system for reference and tracking. Checks out files when recalled for reference. Boxes and inventories files for storage at a commercial records center and retrieves files when requested.
• Maintains files for Mayor, City Clerk and City Manager. Collects and scans correspondence, contracts and other documents for reference and retrieval. Files paper records per classification for microfilming. Scans City Council meeting files for reference also individual files for Ordinances and Resolutions. Boxes and inventories files for permanent storage at commercial records center and retrieve when requested

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

One year experience of clerical experience.

Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.