Receptionist - Toyota Jobs

Job Title: Receptionist
Company: Berglund Toyota (Berglund Auto Group)
Location: Lynchburg, VA
Job Type: Full-Time
About Us: Berglund Auto Group is a renowned automotive dealership group serving Virginia for over 30 years. We take pride in delivering exceptional customer service and providing a wide selection of top-quality new and pre-owned vehicles. As part of our commitment to excellence, we are currently seeking a friendly and professional individual to join our team as a Receptionist at Berglund Toyota.
: As a Receptionist, you will be the first point of contact for customers and visitors, both in person and over the phone. Your primary responsibility will be to provide a warm and welcoming experience to all individuals entering the dealership. You will handle incoming calls, direct customers to the appropriate departments, and assist with various administrative tasks to ensure smooth operations.
Responsibilities:

• Perform other duties as assigned by management.
• Collaborate with team members to support efficient dealership operations.
• Follow established processes and procedures to ensure a high level of customer satisfaction.
• Assist with administrative tasks, including data entry, filing, and photocopying.
• Provide information and direct customers to the appropriate departments or personnel.
• Maintain a neat and organized reception area.
• Handle customer inquiries and provide exceptional customer service.
• Greet and welcome customers and visitors in a friendly and professional manner.
• Receive and distribute incoming mail and packages.
• Answer incoming phone calls, transfer calls, and take accurate messages when necessary.

Qualifications:

• Ability to multitask and prioritize tasks in a fast-paced environment.
• Professional demeanor with a positive attitude.
• Previous experience as a receptionist or in a similar customer-facing role is preferred but not required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Reliable and punctual with a strong work ethic.
• Proficient in using office equipment, such as a multi-line phone system and computer.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is preferred.
• Basic knowledge of automotive operations is a plus.
• Attention to detail and strong organizational skills.

Benefits:

• 401(k) retirement savings plan.
• Health, dental, and vision insurance plans.
• Employee discounts on vehicle purchases, service, and parts.
• Paid vacation and sick leave.
• Comprehensive training and development programs.
• Competitive compensation package based on experience.

Berglund Toyota and the Berglund Auto Group are equal opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees.