Receptionist - Part Time Evenings & Weekends

Automotive Receptionist - Summary
Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
Automotive Receptionist - Essential Duties

• Maintains a professional appearance.
• Assists with clerical duties as requested.
• Assists service customers during the morning and evening service rush whenever possible.
• Other tasks as assigned.
• Types memos, correspondence, reports and other documents.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.
• Communicates messages to the appropriate parties in a timely manner.