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Receptionist - Part Time 4Pm-8Pm

Company

Millcroft Living

Address , Newark, 19711
Employment type PART_TIME
Salary
Expires 2023-09-08
Posted at 9 months ago
Job Description
When you work at Millcroft Living , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
Millcroft Living is looking for part time Receptionist to join our team. We are looking for someone that is willing to work evenings from 4:00-8:00pm. This position is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner. Answer/transfer incoming phone calls and handle switchboard to respond to communication needs and inquiries. May coordinator transportation for resident trips or outings. Assists the Business Office Manager with various projects and/or assignments. If you are interested in this position apply online or stop by Millcroft Living to complete a paper application
Essential Job Duties:
  • Opens and closes the front desk and properly secures all files, keys and equipment in the office area.
  • Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them through the business office.
  • Accepts and records, as directed, payments, reservations, appointments, cancellations and the like.
  • Confirms scheduled transportation and event registration with residents.
Other Duties:
  • Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community.
  • Attends in-service training and education sessions, as assigned.
  • Performs specific work duties and responsibilities as assigned by supervisor.
HOSPITALITY FOCUS:

Millcroft Living fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

  • We greet residents, employees and guests warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees and guests feel important.
  • We ask “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.
WELLNESS FOCUS:
Millcroft Living employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
QUALIFICATIONS:
  • High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner.
  • Typing and experience with Microsoft Office software.
  • Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS :
Physical effort is minimal. Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and the public.