Cbc - Receptionist --(Part Time)

Under the supervision of the Manager, Donor Records and Registration, serves visitors and donors by greeting, welcoming and directing them appropriately. Assures compliance by registering donors and completing data entry per the Registration SOPs. Responsible for answering incoming telephone calls, assisting in appointment reminder calls and sending and receiving incoming and outgoing mail.

Essential Functions:

• Enter donor information into the computer system and register the donor per Registration SOPs.
• Enter data into the regulatory computer system when applicable.
• Maintains telecommunications system.
• Welcomes visitors and donors by getting them, in person or on the telephone; answering or referring inquiries.
• Maintains safe and clean reception area by complying with procedures, rules and regulations.
• Maintains security by following procedures; monitoring visitor log and issuing visitor badges; locking the front door after business hours.
• Schedule donor appointments by telephone or in person.
• Maintains reception area/copy room inventory and supplies by checking stock to determine inventory level.
• Regular and prompt attendance.
• Provide general administrative and clerical support.
• Responsible for completing incoming and outgoing mail.
• Assist donors with scheduling software.

Requirements:

• High School Diploma or GED required. Must provide a copy of the transcript.
• Proficient computer skills required
• Administrative/Office support preferred.
• Customer services experience required.

Skills and Knowledge:

• Professionalism
• Supply management
• Customer focus
• Organizational skills
• Quality focus
• Verbal communication
• Telephone Etiquette
• Microsoft Office