Radiology Support Specialist Jobs

RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Radiology Support Specialist I to join our team. As a Radiologist Support Specialist I, you will beresponsible for providing exceptional service to healthcare facilities (clients), patients and all internal and external customers. Radiology Support Specialist (RSS) are responsible for receiving, reviewing and verifying information, resolving problems, fulfilling requests, and performing database queries to optimize radiologist workflow to meet expected turnaround times (TAT's) and client service level agreements/expectations (SLA's). This is a Full-time position, Mon-Friday with rotating weekends;7:00 AM - 3:30 PM.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:

• Owns and resolves issues to move things to the next step in process.
• Executes critical findings and super-stat process with 100% documentation to meet TAT expectations.
• Remediate exceptions and outstanding/past due items on worklist.
• Acts in accordance with company mission, vision, and values at all times.
• Adheres to the company's code of conduct, policies, procedures, processes, and protocols.
• Utilizes technology to verify accuracy and availability of information.
• Identifies process improvement ideas and participates in optimizing workflow.
• Other duties as assigned.
• Develops professional and healthy working relationships with others.
• Fulfills job duties in a high volume, fast-paced environment and meets productivity target.
• Establishes strong rapport with all clients, team members and physicians.
• Obtains required patient information in an efficient and timely manner to meet TAT and SLA expectations.
• Efficient drafting of X-Ray reports and verification of required cross-sectional images.
• Works closely with Radiologists, clients, and peers to identify and resolve issues.
• Delivers exceptional patient care and customer service to ensure client satisfaction.

Education: High school diploma or GED required

Experience: A minimum of1 year of experience in a healthcare setting or customer service role

Preferred:

Education:An associate or bachelor degree in business or healthcare administration or another related field preferred

Experience: Previous experience in Radiology and/or a high-volume call center preferred

RAYUS Radiology is challenging the status quo by shining the light on radiology and making it a critical first step in diagnosis and proper treatment. We are committed to delivering clinical excellence in communities across the U.S., driven by our compassionate, safe, and cost-efficient care, and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services—all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services!

RAYUS Radiology is an EO Employer/Vets/Disabled.