Quality Manager Jobs

Position Summary: The Quality Manager plans, and manages quality assurance activities in support of the company Quality Management System (QMS) goals and objectives. This includes, but is not limited to, support and participation in product development activities; manufacturing support including oversight of incoming, in-process and final inspection activities; development, maintenance and reporting of quality metrics including trend analysis, statistical analysis and statistical process control (SPC) as required. The function also includes root cause analysis in support of failure investigations and the ability to clearly communicate investigation findings and corrective actions to internal and external personnel including vendors, customers and customer quality inspectors. The function includes direct supervision and training of quality assurance technicians and inspectors, and management of metrology and related standards for calibration.
Key Responsibilities

• Ability to evaluate current state practices and analyze gathered data to identify opportunities for continuous improvement.
• Assists in developing policies and procedures related to QA.
• Track corrective and preventive actions identified within audits, work with various units for completion and submit respones to agencies/customers when required.
• Conduct off-site audits of third parties and vendors with detailed report of findings.
• Prepares and submits weekly/monthly reports, prepares metrics and trends data to indentify and prioritize continuous improvement opportunities.
• Assist CAPA teams, and other project teams, in the development of action plans and implementation schedules, and the verification of completed actions.
• Conducts periodic internal reviews or audits to ensure that compliance procedures are followed and investigate issues.
• Responsible for scheduling and leading all customer and regulatory audits.
• Lead and coach quality department team to drive a high performing culture.

Qualifications

• Highly ethical, self-motivated and self-directed; works effectively independently as well as in a team environment.
• Minimum 2 years directly related experience supporting compliance in a quality/compliance/function/applicable compliance field.
• Minimum 5 years prior experience in Quality Assurance.
• Knowledge of QMS and CAPA related tools or systems is required.
• Experience with inspections and inspection readiness activities and audits is required.
• Bachelor's Degree in business, Industrial Engineering and /or Mechanical Engineering.
• Strong project management skills: MS Word, Excel, PowerPoint.
• Ability to effectively communicate and lead.
• Flexible and able to adapt to company growth and evolving responsibilities.
• Ability to multi-task and prioritize.

Communication Skills

• Strong organizational skills, with the ability to effectively prioritize and manage multiple projects and tasks, with attention to detail.
• Strong personal leadership with demonstrated competency interfacing with senior leaders is required.
• Strong interpersonal skills and the ability to assist personnel in a matrix organization, ability to proactively resolve issues in a diplomatic, flexible, and constructive manner.
• Clear and concise written communications- exceptional attention to detail.
• Listening, interpreting, and summarizing information.

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands: Position requires moderate physical effort both inside and outside of an air-conditioned environment. While performing the duties of this job, the manager may be required to stand, walk, and perform motions for an extended period and must be able to lift and/or move in excess of forty (40) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus. It also requires reading and interpreting instructions as well as having the ability to identify and distinguish color. Travel approximately 25-50% pending project depth.
Working Environment: Typical indoor office and manufacturing environment. The manufacturing noise level is usually moderate to high and hearing protection may be required on the production floor. Safety glasses are required on the production floor.
Working Relationships: Communication is required with management personnel as well as individuals within all manufacturing departments. The Quality Manager works under the immediate supervision of the Director of CI & QA. This manager will need to be team oriented, committed not only to oversee improvement projects to improve product quality, process efficiency, and employee development, but to exemplify and instill the company's vision, core values, and safe environment policies as well.
Safety: This position expects to adhere to all safety rules to include the use of all required protective personal equipment (PPE). Specifically, eye and hearing protection must be always worn while on the production Floor.