Quality Assurance Lead Jobs

Essential Job Duties and Responsibilities:

1. Leadership

• Seen as the go-to QA person for your assigned value stream (end-to-end).
• Ability to communicate effectively with many levels across the organization.
• Review work output of assigned project and product resources.
• Establish cross-functional relationships with peer groups such as development, program management, product management, etc.
• Oversee and provide feedback on offshore delivery, working with onsite leads.
• Provide mentoring, training, and feedback to resources on the team.

2. QA Processes and Standards

• Performance: ability to communicate and elicit Non-Functional Requirements.
• Understanding and ability to present QA strategy to product and project teams.
• Expert understanding of QA processes, standards, and templates. This means ability to complete QA deliverables and train others on the same.
• Understanding available tools and usage to meet QA deliverables.
• Provide continuous improvement opportunities as found.

3. Product and Project Deliverables

• Schedule and run Defect Review Board (DRB) daily or as needed.
• Own creation and review of end-to-end test plan, including front end and back-end systems, or performance.
• Provide resource/work estimation for projects from an end-to-end view.
• Provide risk analysis, management, and escalation as necessary.
• Create and provide weekly test status.
• Attend change management meetings.
• Attend PI and sprint planning/grooming sessions and perform requirement auditor function.
• Able to provide requirement traceability.
• Provide test sign off for project.

4. Metrics

• Provide data for input into monthly QA scorecard.
• Analyze defect leakage, provide root cause analysis and improvement plans.
• Understand and be able to produce tactical project and program metrics for value stream.

5. Additional Responsibilities

• Devises improvements to current procedures and develops models of possible future configurations.
• Tests software to ensure proper operation and freedom from defects and/or system performance including scalability and load testing.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Identifies and resolves problems in areas of test development and test management.
• Creates and executes various testing documentation (including plans, conditions, and scripts) based on technical and user requirements:
• Performs other duties as assigned.
• Maintains Test Script Library and/or performance test results.
• Writes and maintains test automation.
• Ensures adequate product testing, in accordance with established standards and requirements, prior to implementation.
• Performs regression testing.
• Exhibits business knowledge and builds strong customer relationships.

Qualifications:

• 3+ years of experience as a Software Development Engineer or Software Development Engineer in Test (SDET) role.
• Experience leading ambiguous situations, dealing with technical issues, and coming up with effective solutions to ensure customer project deliverables.
• Databases: RDBMS (Oracle, SQL), No-SQL a plus
• Strong Communication, leadership, and collaboration skills
• SDLC Process – Implementing process and best practices
• Experience with Agile/Test management tools, for example Rally or Jira.
• 7+ years of QA testing experience with industry standard quality assurance methodologies
• Familiarity with test Driven Development and Behavior Driven Development a plus
• ISTQB Foundation level certification preferred
• Must be detail oriented and creative thinker
• 3+ years of experience in a coordination role, preferably as a QA Lead
• Experience coordinating resource delivery on multiple projects Onsite / Offshore model
• Ability to develop and leverage strategic business relationships across the organization and externally.
• Experience with tools & applications such as Jenkins and Git is a plus
• Experience with Test processes, open-source test frameworks, test design strategies, writing test cases, and automating tests in Selenium, Katalon Studio, Java or Groovy is preferred
• Strong Insurance Knowledge, Property and Casualty preferred
• Bachelor’s degree in computer science or equivalent educational and/or work experience
• Must have strong analytical and problem-solving skills as well as the ability to analyze complex problems in large systems.
• Experience with API Testing a plus
• Competency in Microsoft applications including Visio, Word, Excel, PowerPoint, and Outlook
• Demonstrated desire to learn new technologies and the ability to adapt to new operating models and changing business requirements.