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Quality Assurance Coordinator - Hgv Parc Soleil Sales & Marketing

Company

Hilton Grand Vacations

Address , Orlando, Fl
Employment type
Salary
Expires 2023-06-18
Posted at 1 year ago
Job Description

What will I be doing?
As a Quality Assurance Coordinator you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
  • Coordinate sales contract flow to the CRM team to ensure contract closings are performed in the order as they are received in a fast paced enviroment.
  • Prepares the files to transmit/send to our Corporate office on the assisgned days of the week.
  • Stores completed contract files in secure locked cabinet at the end of the day.
  • Keeps track of the order in which the prepack is received and assigns to the CRM once the email with the contract to print is received.
  • Orders all collateral and materials: public offering statements usbs, office supplies etc.
  • Prints contracts as necessary when Team is backed up with closings
  • Verifies the account is up to date on upgrades.
  • This includes receiving the prepack with id's, precrm checklist, credit check authorization, credit app and trade value sheet from the sales person.
  • Assist with other duties as necessary assigned by Sr. CRM manager

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Previous experience in customer service/problem solving
  • Outstanding attendance record (verifiable)
  • Professional appearance and attitude
  • Computer literate with Excel and Word
  • Vacation experience
  • High School diploma/GED
  • Contract experience or QA

Why do Team Members Like Working for us!

HGV is now offering first day benefits to new employees!

  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Excellent earnings package and uncapped commissions.
  • And so much more!
  • Employee Discount Program - HiltonGO - stay at Hilton Hotels for as low as $40 per night! Also qualify for Friends & Family discounts for your loved ones!
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • Outstanding health care options (medical, dental, and vision that encourage preventative care).