Quality Analyst Jobs

*This position will sit in office in Springfield, MO

Curious about a career with WareHQ Labs?

Founded in 2023, WareHQ Labs was created to solve problems that have plagued the supply chain industry for far too long. The industry has a wide variety of disparate systems that rely on outdated integration requirements. WareHQ Labs is designed to address these issues while adding operational efficiencies. We are looking for an ambitious, detail oriented, articulate, high-energy, Quality Analyst (QA) who will be responsible for ensuring quality in various SaaS products servicing the Warehousing & Logistics Industry. The QA will be passionate about identifying needs of the system, validating implementation from the user’s perspective, providing improvement ideas, creating and executing test plans, and engaging with the overall Software Development Lifecycle as a member of our growing team.

Our core values set the foundation of our culture and guide us in every business decision. “The authenticity and strength of our culture is another key to our success. Living by our core values and truly making WarehouseQuote the best place to work is critical.” – Core Operating Principles

How We Put You First:

At WareHQ Labs, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• Parental Paid Leave
• Flexible Spending Account
• Mental Health Reimbursement
• Living Generously program with 100% charitable contribution match
• Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone
• Scholarships and paid professional development
• $2,000 annual HRA and HSA contribution
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Childcare Reimbursement
• 85% of premiums for medical, dental, and vision plans covered by WareHQ Labs

What You'll Do

• Read and understand training manuals of internal and external systems necessary to facilitate testing with partners
• Create, own, and update testing plans to ensure quality of product is maintained as new features are added
• Participate in release planning and execution to ensure updates successfully reach our end users
• Provide support for automated testing efforts and augment with manual exploratory testing
• Create and update our Confluence wiki with operational information to sustain knowledge share across the team
• Support issue tracking and resolution with customers in collaboration with the team
• Help plan and validate JIRA task board items and work with the team determine testing strategy for each
• Collaborate with users and stakeholders to determine requirements and ensure delivery of high-quality solutions

Who You Are

• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Able to read and understand system & data flow diagrams to help facilitate and create testing plans
• Experience with AWS is strongly desired
• Experience testing for accessibility is a plus
• Experience with designing and creating automated tests is a plus
• Strong sense of personal accountability regarding decision-making
• Experience with software testing methodologies
• Attention to detail – both from the users perspective and in validating data stores
• You love to work in a dynamic team-oriented environment where you are valued as a person.
• Strong time management and organizational skills.
• Your core values are aligned with WareHQ Labs
• Experience running and understanding automated test suites
• Ability to predict challenges and seek to proactively head-off obstacles
• Familiarity with JIRA (issue tracking) and Confluence (Wiki) or equivalents
• Working knowledge of SDLC and software development standards
• Experience in the Warehousing & Logistics industry is a plus

What Comes Next:

1. The hiring manager will review your resume and determine if we feel there is a match based on your skill set.
2. If there is a perceived match, we will have an initial phone interview to get acquainted with you and introduce the company.
3. If there is mutual interest, we will proceed with a technical interview with one or more team members, and finally a culture-based (non-technical) interview that will see if you are a match for our organization.
4. The culture interview is with the leadership team of WarehouseQuote Technologies and is the most scrutinized interview of the three.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.