Qc Analyst Jobs

Immediate need for a talented QC Analyst. This is a 06+ Months contract opportunity with long-term potential and is located in U.S. (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID: 23-34944

Pay Range: $26.42/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Evaluate documentation of service records against expected standard across a complex product portfolio.
• Understand and utilize service workflows and procedures to determine accountable groups and individuals when gaps are found.
• Participate in problem solving teams as needed.
• Complete all needed records in a timely and accurate manner.
• Complete all needed records in a timely and accurate manner within the service management and documentation systems.
• Work with a variety of people and roles within the company such as Customer Technical Specialists, Field Service & Application Engineers, and service leadership personnel to facilitate an organization which meets/exceeds all service documentation compliance targets.
• Utilize MS Excel analytics to provide service leadership with reporting as well as trending of failures including recommendations for improvement.
• Communicate with Customer Technical Specialists, Field Service & Application Engineers to gather more data when needed.
• Provide input into associated procedural edits to enable further improvements and streamlining as appropriate.
• Contribute to CAPA teams when needed to ensure timeliness of needed improvements.
• Provide specific question response and additional support as required for internal and external audit.
• Perform weekly / monthly monitoring reporting as determined with clear indications of performance level to target.
• Develop and deliver MS Power Point presentations to key stakeholders and/or the local service teams on levels of compliance as well as areas of success and known performance gaps.
• Initiate remediation of service records and/or generate customer complaints when gaps are revealed.
• Gain and utilize basic product technical awareness to facilitate informed evaluation of technical steps taken as evidenced within the service records being reviewed.

Requirements and Technology Experience:

• Uses existing procedures to solve standard problems; analyses information and standard practices to make judgments.
• Bachelor’s degree in field with 0-2 years exp. Quality or Service. related IT, Audit, Field Engineer, Biomed.
• Bachelor’s degree required (no specific subject) Problem solving experience Experience with GDP / experience in a regulated environment preferred Service experience preferred.

Our client is a leading Manufacturing organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.