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Public Safety Coordinator, Evenings

Company

The University of Chicago Medicine
Address , Chicago, 60637, Il
Employment type FULL_TIME
Salary
Expires 2023-07-30
Posted at 11 months ago
Job Description
:
Be a part of a world-class academic health-care system at UChicago Medicine as a Public Safety Coordinator in the Security Department.

The Public Safety Coordinator (PSC) provides unarmed uniformed safety, security and customer centered services to all patients, visitors, and staff of the Medical Center.

Primary responsibilities include; greeting visitors and managing the issuance/collection of visitor badges at main entry points, validating visitor identification, providing directions and assistance, conducting foot patrols of buildings and grounds to deter crime, prevent loss and promote a safe environment, assisting Public Safety Officers (PSO) in response to security related incidents and emergencies, documenting incidents and events, performing special security detail, and maintaining compliance with security policies and procedures.


Essential Job Functions:

  • Assist with investigations of all criminal and/or suspicious occurrences in the medical center.
  • Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
  • Patrol:
    • Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
    • Verify areas are properly locked and secured when performing patrols.
  • Prohibit access to individuals that have been restricted due to security related events or patient request.
  • Provide security escort services when requested.
  • Greet & Verify:
    • Greet incoming patients and visitors to the medical center and verify reason for visit.
    • Validate proper identification of incoming patients, visitors and staff.
    • Provide accurate directions to patients and visitors to insure they reach their destination within the medical center.
  • Security Response Requests:
    • Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
    • Respond to service calls in a timely manner
    • Provide security escort services when requested.
    • Assist PSO’s by provided information needed to complete accurate and detailed reports for security related incidents.
    • Assist with investigations of all criminal and/or suspicious occurrences in the medical center.
    • Attend court or other legal proceedings to provide details of specific incidents as required.
    • Perform other duties assigned
  • Provide accurate directions to patients and visitors to insure they reach their destination within the medical center.
  • Perform other duties assigned
  • Validate proper identification of incoming patients, visitors and staff.
  • Verify areas are properly locked and secured when performing patrols.
  • Attend court or other legal proceedings to provide details of specific incidents as required.
  • Assist PSO’s by provided information needed to complete accurate and detailed reports for security related incidents.
  • Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated.
  • Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
  • Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.
  • Security Credentialing:
    • Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated.
    • Prohibit access to individuals that have been restricted due to security related events or patient request.
    • Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.
  • Respond to service calls in a timely manner
  • Greet incoming patients and visitors to the medical center and verify reason for visit.
Education:
  • Associate or Bachelor’s degree in Criminal Justice or related field preferred
  • High school diploma or GED required.
Experience:
  • 1-2 years of job related experience in public safety and/or security role(s).

Licensures/Certificates:

  • Valid Driver’s License preferred.
  • Illinois 20-Hour Unarmed Security Officer Certificate
  • International Association of Health Safety and Security (IAHSS) Basic Certification
  • Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification
  • Certificate Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
  • Illinois Permanent Employee Registration Card (PERC) required.
Excellence/Related Job Duties:

Ability To:
  • React effectively, quickly, calmly, and rationally during conflicts and emergencies
  • Handle stressful situations
  • Perform multiple tasks simultaneously
  • Work with people from diverse cultures and backgrounds
  • Maintain a high level of alertness
  • Communicate written and orally
  • Follow written and/or verbal instructions
  • Handle sensitive matters with tact and discretion
  • Exercise absolute discretion regarding confidential matters
  • Work with frequent interruptions
Position Details
  • CBA Code: Non-Union
  • Shift: Evenings, 3:00pm-11:30pm - Hyde Park location
  • Job Type/FTE: Full-Time (1.00) ; 8-hour shifts
  • Unit/Department: Security Department
In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the second shift, from approximately 3pm-11:30pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Hyde Park campus. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday and/or Sunday).