Property General Adjuster Jobs

Company Details: Responsibilities:

• Actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
• Establish relationships within the broker community to promote our brand
• Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
• Negotiate and convey claim settlements within authority limits
• Perform other duties as assigned
• Write denial letters, Reservation of Rights and other correspondence
• Travel to other states for large losses or catastrophe duty
• Write fair and equitable estimates in a software program
• Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
• Manage Independent Adjusters and experts on select claims
• Pro-actively manage file inventory to ensure timely resolution of cases
• Perform administrative functions such as expense accounts and time off reporting as required
• Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
• Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers

Qualifications:

• Bachelor's Degree or equivalent industry experience
• Broad knowledge of construction, estimating and estimating systems, Symbility preferred
• You have a strong sense of accountability, fun and adventure
• Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experience
• Must be collaborative in order to coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims
• Must be proactive to manage preferred vendors in order to drive continuous quality improvement
• Calm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow-through on tasks; you are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
• 5+ years of experience handling property insurance claims with an emphasis in working with High Net Worth customers and experience with automated claims systems
• Natural curiosity; you love learning how things work and you are always looking for innovative improvements
• Exceptional oral and written communication skills; your communication style is flexible to the situation; you communicate clearly and with a purpose

Additional Company Details: We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: • Base Salary Range: $125,000 – $130,000 • Eligible to participate in annual discretionary bonus • Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.