Project Manager - Revenue Cycle Management

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Project Manager, Revenue Cycle Management
Role Summary
The primary purpose of this role is to support the delivery of the RCM initiatives through project management methodologies.
The Project Manager is responsible for end-to-end project management support of one or more project workplans. The Project Manager will independently plan and effectively co-manage all aspects of small to medium size projects with the project owner including cost, schedule, scope, quality, value, and project resources following the appropriate methodologies. Responsible as single point of contact to clients, creation and tracking of detailed project plan and associated methods of communication to all level of stakeholders, facilitation of requirements gathering, proactive risk mitigation, and regular project status updates. The Project Manager should be an adaptable team player who helps remove barriers to timely project completion. The project manager should have experience building and maintaining client relationships.
Essential Duties And Responsibilities

• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Identify and resolve issues and conflicts within the project team.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Delegate tasks and responsibilities to appropriate personnel.
• Work with Senior Leadership on strategy for initiatives to improve financial performance.
• Identify and manage project dependencies and critical path.
• Work closely with management and team members on and be an active participant in creating highly efficient and cost-effective workflows.
• Set and continually manage project expectations with team members and other stakeholders.
• Develop & update process documentation, work instructions and other tools to support execution
• Track and follow-up on project milestones and deliverables.
• Prioritize projects to ensure timely completion of deliverables and milestones.
• Lead and coordinate quality, efficiency projects and activities to ensure continuous best practices, and drive business results and financial growth.
• Estimate the resources and participants needed to achieve project goals.
• Perform other duties as required for the success of the project.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Build, develop, and grow any business relationships vital to the success of the project.
• Analyze existing workflows, perform benchmark gap analysis and assist in the design to transform workflows.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Plan and schedule project timelines and milestones using appropriate tools and follow up on deliverables.
• Organize cross functional groups across departments to work collaboratively toward the effective and efficient pursuit of pre-determined goals.
• Draft and submit budget proposals and recommend subsequent budget changes where necessary.
• Conduct project post implementation review and create a recommendations report to identify successful and unsuccessful project elements.

Key Responsibilities

• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Change management; and
• Risk/issue management
• Communication management
• Support all key project team members to deliver on project objectives
• Project monitoring, tracking, and reporting
• Partner engagement
• Cross workstream dependency management
• Develop communication and communication strategies to actively engage partners as and when appropriate
• Communications, internally and externally as required
• Set and continually manage project expectations with team members and other stakeholders.
• Perform other duties as required for the success of the project.
• Define project success criteria and disseminate them to involved parties throughout project life cycle.
• Undertake analysis to enable project-related decision making
• Draft and submit budget proposals and recommend subsequent budget changes where necessary.
• Create and maintain key project management documents as well as meeting agendas, minutes, and project status updates/reports
• Procurement
• Quality assurance
• Support and drive project execution through:
• Progress reporting
• Apply robust project management structure to ensure effective delivery of the assigned Revenue Cycle initiatives in areas including:
• Conduct project post implementation review and create a recommendations report to identify successful and unsuccessful project elements.
• Project prioritization and planning including approach, methodology, scheduling and risk and mitigation strategy
• Measure outcomes to enable identification of effective delivery
• Manage and hold to account the input of workstream leads and subject matter authorities into key project activities

Experience

• Take a partnering approach with managers and partners i.e., establish relationships and focus on change management
• Lean Six Sigma Black Belt or Equivalent Project Management Experience. PMP or related certification a plus.
• Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of project and program technologies.
• Bachelor’s degree
• Experience in managing change and working collaboratively with partners to ensure a project’s success – including a proven ability to bring teams and individuals along for the journey
• Ability to comprehend clinical and business processes and workflows, interdependencies of people/process/platform, and then sequence what is most important
• Experience in healthcare or an understanding of the healthcare environment and relevant processes and systems is preferred
• Extensive working understanding of program/project management methodologies and tools and their pragmatic application
• Outstanding ability to analyze, isolate, and interpret business needs and assist in the development of appropriate solutions
• Strong passion for patient care and healthcare, with compassion for patients and frontline staff
• A high degree of initiative and a flexible approach – comfortable with competing demands, ambiguity and changing priorities
• 3 Years Prior experience in Revenue Cycle Operations preferred.
• 3-5 Years Substantial experience in managing complex and fast paced projects.

About GenesisCare
Across the world, GenesisCare has more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. That includes 300 centers in the US as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. through our integrated medical offices. Every year our team of more than 5,000 employees sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
GenesisCare is an Equal Opportunity Employer.