Program Supervisor Reentry Jobs

Community Resources For Justice is a unique, 140 year old nonprofit organization headquartered in Boston, that provides direct care as well as research/consulting services within the areas of the Mental Health and the Criminal Justice/Public Policy field. Our three divisions, Social Justice Services, Community Strategies, and the Crime and Justice Institute are recognized for their effectiveness and contributions to this important work.

The Program Supervisor is responsible for maintaining compliance on assigned shifts for program schedule, program and agency policy and procedures standards.

The Program Supervisor Critical Function Responsibilities

• Ensures cleanliness of facility and assignment of daily resident chores.
• Ensures shift incidents are responded to in a timely and accurate manner. Responsible for completing all related notifications and paperwork, including Incident Reports prior to leaving shift.
• Ensures security camera system is fully operational and used as required during shift operations.
• Facilitates and documents ongoing supervision of Program Monitors and contributes Annual Job Performance Appraisals.
• Ensures all shift operations are accurately entered in SecurManage (shift activity, resident spot-checks, medication, urines, Alco-sensor, searches, incidents, drug tests, supervision of meals, etc…)
• Assists the Assistant Program Director with recruitment and onboarding of staff.
• Schedules fire drills, room searches, vehicle searches, drug tests, chemical audits and monthly property room audits.
• Maintains list of building maintenance issues and submits all concerns to Facility Manager.
• Develops and maintains weekly work schedules for Program Monitors on all 3 shifts.
• Coordinates Program Monitor training and orientation under the direction of the Assistant Director.
• Performs other job related projects and activities as directed by Facility Manager.
• Attends staff meetings and other meetings and trainings as required.
• Supervises the Program Monitors on each shift to provide constructive feedback and situational corrective action. Must be willing to adjust schedule to provide supervision on all shifts.

Core Competencies

Customer focus, communication skills (written and verbal), team effectiveness, problem solving and decision making, adaptability/cooperation, continuous development, initiative, and process improvement. Customer focus, communication skills, team effectiveness, problem solving and decision making, adaptability/cooperation, continuous development, initiative, and process improvement.

Basic Leadership Flexibility, interpersonal skills, self-direction, overview of performance management, diversity, technical credibility, resourcefulness.

Basic knowledge of offender supervision in community setting, ability to adapt to change, high integrity.

Additional Competencies

Knowledge of community, interpersonal and judgment skills. Ability to work as a team player, as well as independently. Ability to listen, provide encouragement, and deal with frustration are important aspects of this position. Ability to learn and apply Core Correctional Practices including relationship skills, skill building and structuring skills, effective use of reinforcement, disapproval and authority, cognitive restructuring and problem solving.

Technical Skills

Ability to operate basic office equipment (copier, computer, printer, scanner, fax). Computer software skills advanced Outlook, intermediate Word, intermediate Excel, telephone operations.

Physical Demands

Sitting, attendance, speaking/listening telephones, walking, exposure to computer screens, keyboard skills, exposure to florescent lights, and periodic lifting up to 25-50lbs.

Working Conditions

Will require working various hours for shift coverage which may include nights, evenings, weekends and holidays.

Some travel for resident spot checks and to CRJ offices for various meetings and trainings.

The Program Supervisor Minimum Qualifications

• Associates Degree in related field, or 2-4 years related correctional, law enforcement or residential experience.
• 1 year supervisory experience required.

Prefer experience in residential or community correction program

CRJ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.