Program Specialist / Instructional Focus

About WSM

WorkSource Montgomery, Inc. (WSM) is a nonprofit organization and fiduciary agent for Workforce Innovation Opportunity Act funding in Montgomery County. The non-profit organization operates the American Job Centers in Wheaton and Germantown and provides employment services to county residents who are unemployed or underemployed. Additionally, WSM engages employers in various industries throughout the county to ensure that their workforce needs are being met.

Job Overview

The Program Specialist / Instructional Focus position is solely assigned to the Satellite American Job Center at the Montgomery County Correctional Facility (MCCF), an adult correctional facility in Boyds, MD. This instructional/administrative position provides program and operational support to the MCCF Program Coordinator, Program Specialist, and program volunteers.

Responsibilities & Duties

Facilitate orientation to MCCF center.

• Attend MCCF or Contractor training and meetings when the content is relevant to the MCCF.
• Maintain accurate database of student applications and ongoing enrollment.
• Create certificates for participants upon completion of program sessions.
• Other duties as assigned.
• Develop presentations and disseminate materials for individuals who cannot access the center.
• Ensure that participants have the proper supplies, to include identifying materials and making copies.
• Take attendance and document absences.
• Prepare accurate participants lists daily for security approval.
• File paperwork associated with program for MCCF center.
• Facilitates workshops.
• Proctors open lab time and assists clients as needed.
• Perform data entry into the designated information management systems.
• Any offer of employment is contingent upon successful completion of WSM background screenings.

Qualifications & Requirements

• Bilingual Preferred.
• Full time / Onsite.
• Outstanding customer services skills.
• Proficient with Microsoft Word, Outlook, and Excel.

WSM Offers

• Paid vacation, holidays, and sick time.
• Company events and team building activities to promote workplace culture.
• 403b Retirement Plan.
• Competitive compensation.
• Full benefits package including life and disability insurance.
• Professional development opportunities.

WorkSource Montgomery is an equal opportunity employer that is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. WSM makes hiring decisions based solely on qualifications, merit, and business needs at the time.

WSM completes the Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. EOE, Including Disability/Vets.