Program Manager, Risk Adjustment

• Accountable for driving value of our products and solutions within the assigned customer’s account ensuring the client receives ROI for their investment. Identify issues and obstacles that may hinder success and ensure the appropriate Cotiviti resources are working to correct these issues.
• Fully accountable for ensuring that open issues are managed in a timely manner and that no key milestones are missed.
• Responsible to track and report on client contractual SLA’s
• Completes all special projects and other duties as assigned.
• Responsible and Accountable for ensuring that the costs/expenses of managing clients are aligned with the anticipated revenue.
• Accountable for ensuring the successful delivery of products and services to assigned clients within the Cotiviti Risk Adjustment Portfolio. This will require the Program Manager to partner very closely with the assigned Client Executive, retrieval, coding, and reporting team leads as well as other teams across the organization.
• Completes all responsibilities as outlined on annual Performance Plan.
• Interacts directly with customers to drive client satisfaction and product adoption in support of all initiatives as defined.
• Produces and manages documents related to client projects, calls, meetings, product specifications, special initiatives and follow up.

• Excellent computer skills in Microsoft Word, Excel, PowerPoint and Outlook a must.
• Experience leading, training, and managing a team with strong organizational skills. Ability to lead cross functional internal teams to execute on complex tasks in a growing and changing environment.
• Willingness/availability to travel up to -15% is required.
• Deep knowledge of Project Management
• Demonstrated experience managing the deliverables of a large client dealing with a broad range of services. Ability to foster relationships at the appropriate level within the Client organization and take full accountability for managing client escalations.
• A minimum of 3 years of successful client/program management.
• Proven ability to handle stressful situations, multiple tasks, and deadline pressures. Formal training in enterprise project management methods and process management experience preferred.
• Excellent verbal, written, and interpersonal communication skills with strong grammar and writing skills. Able to interact easily and appropriately with internal and external individuals with a professional demeanor. Ability to follow up on outstanding tasks/deliverables.
• Outstanding presentation and communication skills. Proven success in preparing and delivering presentations that convey information critical to the audience and adjusting to meet changing audience needs. Ability to listen and understand information and ideas whether presented verbally or written.
• A minimum of 5 years of health care industry experience with a health plan or vendors of data analytics or claims processing technologies.
• Bachelor's degree is required, Relevant Master’s Degree preferred.
• A minimum of 2 years of experience in Risk Adjustment space.

Base compensation ranges from $100,000 to $121,000. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.”

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.