Production Support Engineer Jobs

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae's genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Our exciting and fast-paced Clinical Laboratory Operations Support organization is looking for a dedicated and passionate Engineer who can learn, support and contribute to our innovative and industry-leading laboratory automation and production line.

As an integral department with hands-on responsibility to deliver Invitae’s mission, our Production Engineering Support team members have the opportunity to impact patient lives in meaningful and innovative ways, while also gaining valuable skills to advance their career.

The Exciting Things You’ll Do

Operations

• Communicate status of production line and support efforts to Shift Supervisor, Team Lead and Production Lab staff
• Aid in troubleshooting of down systems when an immediate resolution is not available and Independently conduct troubleshooting investigations of down systems when an immediate resolution is not available.
• Identify and prioritize repair complexities independently, and arrange to resolve based on priority
• Mentoring more Junior Engineers
• Qualify new laboratory equipment per SOP
• Conduct routine and more complex maintenance of production line hardware
• Follow all SOPs to provide first tier support and error resolution for all hardware and software on our highly-automated laboratory production line in a timely manner and with necessary degree of quality independently.
• Other related duties as identified or assigned
• Complete training and competency assessments in the required timeframe
• Document all repairs, maintenance activities and equipment qualifications

The Skills You’ll Share With The Team

• High Level support for multiple stakeholders
• Well-versed in industry standard laboratory equipment hardware and software used in high throughput molecular biology laboratories, including but not limited to custom integrated work cells, liquid handling (Hamilton STAR/STARlet/Vantage, Agilent Bravo, Dynamic Devices Lynx, Tecan), scheduling software (Overlord, GBG, Vworks, Method Manger), and ancillary equipment (centrifuges, cold storage, etc.)
• Technical writing capability and solid documentation skills
• Strong organizational skills and attention to detail
• Troubleshooting skills, quality mindset, ability to thrive in a fast-paced environment
• Experience in an ISO 13485/15189, GMP, GLP and or CAP/CLIA environment preferred
• Independently troubleshooting simple to complex issues in the lab

Experience

• Biotechnology laboratory automation experience a plus
• Familiarity with NGS technologies a preferred
• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.
• Bachelor’s degree in Engineering or Life Sciences preferred

By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve crafted a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.

Location: San Francisco, CA onsite

Schedule: Tuesday - Saturday, 3:00 PM - 11:30 PM Pacific Time

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

California Pay Range

$91,900—$114,800 USD

Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Join us!

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a diverse workplace is crucial to our company's success and to better serve our diverse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

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