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Product Owner I Jobs

Company

Heartland Payment Systems
Address , Jeffersonville, In
Employment type FULL_TIME
Salary
Expires 2023-10-06
Posted at 9 months ago
Job Description
Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.
Summary:
A Product Owner leads the planning and rollout of assigned products through ownership of product concepts, roadmaps, and prioritization with delivery teams. Navigates a dynamic and distributed stakeholder and development environment to build and maintain a prioritized roadmap. Owns product backlog and release plan. Champions and supports the product development team by reducing churn and waste, removing blockers, escalating issues and offering ideas, solutions, and technical product guidance.

This position will report to the Manager of Software Engineering within the Internal Applications department.

Responsibilities
Planning and Prioritizing
  • Facilitates product innovation and roadmap planning sessions. Actively offers ideas, solutions, and technical product guidance on solution feasibility, approach, and high level scope.
  • For the most complex product offerings, leverages expertise in financial services markets and/or Agile software product development to drive product innovation, roadmap priorities, and requirements for the assigned product offering that serves to further distinguish our capabilities from the competition and to deepen engagement for our clients’ customers. Close collaboration with the product development team is key to success.
  • Partners with our leadership, sales, and client teams to pinpoint opportunities for our strategic focus, and ensures the release themes and plans align to deliver the capabilities to enable winning in the marketplace. Determines methods and procedures for alignment to product strategy.
Demos and Releases
  • Facilitates product scenario, epic, and solution requirements sessions for product enhancements. Actively participates in design review and product demo sessions, offering critical and insightful feedback that shapes the final product delivery to help us win in the marketplace and identify design rationale and implementation best practices for inclusion in go-to-market strategies.
  • Leads release and sprint planning sessions to select appropriate priorities from the product backlog for inclusion in the release priorities. Able to discern appropriate priorities from the backlog based on a variety of factors, including input from multiple teams (Market Strategy, Portfolio Management, and Client Implementations, among others), scope/sizing considerations, functional synergies, etc.
  • Drives effective release priority communications plan to ensure that all appropriate internal teams have visibility to the contents of critical commitments in the releases, as well as visibility into overall product readiness. This includes ensuring that key product decisions made within the delivery cycle are communicated and understood so that product readiness and intent are achieved. May include driving and coordinating many aspects of go-to-market planning and execution (e.g. pricing, contracts, value proposition and messaging, etc.).
Communication
  • Guides with technical writing team members to deliver product documentation to ensure effective internal and external communications of each release. This includes user guides, implementation guides, release notes, and various internal release communication sessions.
  • Not an exhaustive list; other duties as assigned.
  • Collaborates within and outside of the product management team to ensure product relevance and prioritization across segment offerings.
Requirements
  • Write clearly and succinctly in a variety of communication settings and mediums; can get the message across with desired effect
  • 8+ years relevant experience
  • Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for a group. Is a formal team leader.
  • Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
  • As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of the team are completed in a timely manner.
  • Technical ability - GSuite; Human Resource Information Systems (Payroll, Time & Attendance)
  • Skills / Knowledge - Having broad experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
  • Organizational skills - Ability to stay focused and organized with large amounts of data
Preferred Experience/Education
  • Relevant experience in lieu of a degree may be considered.
  • Demonstrated track record in product development/management, preferably cloud based SaaS products in a client-facing environment. Strong technical aptitude. Experience with Agile delivery methodology preferred.
  • Certified SAFe PO/PM
  • Azure certified
  • Bachelor's degree in Computer Science
  • Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required, however.
Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.