Product Data Analyst Jobs

• Remote and In Office opportunities available

Job Summary

As a member of the product operations team, the Product Data Analyst is responsible for evaluating product performance by interpreting data gathered from various sources within the company. This position will use data analytics tools and techniques to understand the usability, functionality, and impact of a product in the market and make data-driven recommendations for improvements. This position needs to work closely with Product Management and UX Design.

Essential Duties And Responsibilities

• Work with other company departments to improve the analysis and presentation of products.
• Collaborate with the product management and UX Design teams to develop hypotheses and conduct testing to validate these hypotheses.
• Use statistical analysis and predictive modeling to understand and predict user behavior.
• Work closely with cross-functional teams to implement changes and ensure accurate tracking.
• Create and maintain dashboards and reports to track product metrics and KPIs.
• Analyze product usage data to draw insights and develop recommendations for product improvements.
• Contribute to product operations, such as costing, planning, and budgeting.
• Develop an understanding of company products to meet the company's current and future needs.
• Provide assistance with product and rating reviews.
• Develop and manage data-driven analytics that monitors product performance and guide strategic decision-making.
• Assist the company in achieving short and long-term goals relating to product growth.
• Other duties as assigned.
• Communicate complex quantitative analyses in a clear, precise, and actionable manner to stakeholders from diverse backgrounds.
• Evaluate the company products and compare them against industry trends.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: Less than 25%

Education

Minimum: 4 Year / Bachelors Degree in Computer Science, Data Science, Statistics, or a related field

Preferred: Graduate Degree in Computer Science, Data Science, Statistics, or a related field

Experience

2 proven experience as a Data Analyst, preferably in a product-oriented role

Knowledge, Skills, And Abilities

• Familiarity with product management and UX research is a plus.
• Ability to work collaboratively and navigate a cross-functional environment.
• Excellent understanding of statistical analysis, predictive modeling, and data-driven decision-making.
• Strong proficiency in SQL and experience with a programming language such as Python or R.
• Familiarity with data visualization tools such as Tableau or PowerBI.
• Detail-oriented with strong analytical, problem-solving, and communication skills.

Working Conditions And Physical Requirements

• Ability to sit and/or stand at a desk and work with a computer for extended periods of time.
• Punctual and reliable attendance.
• Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply at www.captioncall.com/careers

Apply today! www.sorensonvrs.com/svrs_careers

Equal Employment Opportunity:

 

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.