Product Analyst, Faster Payments

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa DPS faster payments team is building the future of money movement for our clients, expanding on the Visa mission of being, the best way to pay and be paid to include both card-based and account-based transactions. The Product Analyst will help shape the future of DPS faster payments product offering, with focus on delivering the settlement, reconciliation, and fraud strategies for the product line. In addition to the settlement, reconciliation, and fraud strategy items, the Product Analyst supports business operations functions such as client onboarding, client implementation, client certification testing, billing, and documentation. This position works closely with other internal Visa product teams, engineers, operations, implementations and partners to deliver high-value functionalities.

To be successful in this role, the individual must maintain a high-level of curiosity, technical fluency, attention to detail, and a can-do attitude. The ideal person for this role should have a passion for innovative payment solutions, technology, and product management, and a proven track record of delivery.

Essential Functions

• Produce documentation on the services, implementation guides and work with other stakeholders to onboard, implement and support clients.
• Give and receive feedback from your product teammates.
• Communicate status updates in a transparent manner with key stakeholders on a frequent basis.
• Deliver sprint review demos that communicate the product value proposition.
• Work closely with internal product teams, engineers, architects, go-to-market teams, and technical writers to define, build, deliver, and refine our faster payments settlement, reconciliation, reporting and fraud prevention solutions.
• Ensure an agile mindset in the team delivery.
• Collaborate with external and internal stakeholders to effectively build, launch, and communicate new product features.
• Willing to lend a hand to accomplish team objectives.
• Bring product vision, customer insights and feedback to the team.
• Deliver competitive research to help shape the future roadmap.
• Deliver high-quality client facing product documentation.
• Decompose the settlement, reconciliation, and fraud-related Epics into Features, and collaboratively prioritize the Features.
• Actively manage and prioritize team backlog and evaluate changing business/market conditions and impact to priorities.
• Play the role of a Product Owner on agile scrum team and will:
• Decompose features into user stories and support development activities.
• Own the feature through development lifecycle to client consumption in production including Go to Market (GTM), service description and onboarding documentation as necessary.
• Assist in the client onboarding functions.
• Appropriately prioritize defects based on impact and provide update to stakeholders on frequent basis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 2 years of work experience with a Bachelor’s degree or 1 years of work experience with an Advanced degree (e.g. Masters, MBA)

Preferred Qualifications

• Experience working with Jira and Jira Align.
• You have a passion for getting into the details.
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA)
• Client focus and have experience working with clients
• You have prior experience working within an agile product development environment.
• Strong team player, self-motivated and the ability to work independently at coordinating cross functional activities, obtain buy-in and elevate issues at critical junctures appropriately.
• Payments experience, or experience with products sold to financial institutions is a plus.
• Excellent communication and interpersonal skills, ability to work creatively, and a clear ability to influence both internal and external stakeholders.
• Technical acumen and an ability to engage with engineers and product to develop solutions.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 94,700.00 to 110,700.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.