Process Analyst Jobs

Title: Business Process Analyst/ Business Analyst

Location: Remote

Duration: 12+ Months of Contract

Team monitors programs/projects in the organization to ensure the practices, polices, processes and regulations are adhered, review current policies, standards, plans, processes, and procedures and conduct assessments at the program/project level, report finding and track to closure. The team will provide recommendations for standards, procedures, processes and guidelines for implementing program/project Quality Assurance (QA)/Quality Control (QC) activities, from project initiation through delivery. In addition the Software QA Team will report non-compliance issues and opportunities for improvement and track to closure and audit processes to determine maturity, reusability, uniformity, and repeatability.

ESSENTIAL FUNCTIONS:

50% Conduct assessments of programs/projects (small to medium complexity) within the organization to ensure compliancy to published standards, processes, and/or templates. Identify process and procedural issues based upon audit findings and initiate resolution to these problems. Communicate with internal audit peers and management regarding status, audit issues and deadlines. Collect objective evidence of quality related data and/or trends. Monitor and track quality action items and/or track quality issues through resolution. Participate in Audit processes for compliancy and uniformity to ensure deliverables to the customer are consistent. Work with peers to ensure Quality Service Level Requirements (SLR’s) are adhered.

30% Follow departmental policies and procedures with limited instructions in carrying out daily tasks. Assist in maintaining departmental materials to support activities. Participate in reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes/procedures, techniques, systems and associates for small to medium complexity projects. Participate in workgroups.

20% Conducts internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business. Preparation of QA reports. Assist in the preparation of senior level presentations. Process change requests reporting and tracking.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

In Lieu of Education

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications

Knowledge, Skills and Abilities (KSAs)

Experience with auditing programs/projects of small to medium complexity, reporting and tracking issues to resolution, Proficient

Microsoft Office suite (specifically MS Project, MS Word, MS Excel, MS Power Point, MS Visio), Proficient

Excellent clear, effective written and oral communications are required, Proficient

Experience in full Software Development Life Cycle (SDLC), Proficient

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”