Private Events Coordinator Jobs

Who We Are…

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.

The Role…

The Private Events Coordinator is the first point of contact when a private event inquiry is received. An incredibly exciting, varied and rewarding job for someone with exceptional drive and high levels of organization. With high volume of inquiries, it is of the utmost importance that members receive an initial response quickly. The private events coordinator will provide members with an initial detailed response to their inquiry, providing all pertinent information on venue availability, cost and food & beverage service options.

Main Duties...

• Work closely with the Member Events team to ensure that spaces are not double booked, or event times do not overlap
• Schedule/coordinate BEO Meetings
• Make introduction to Assistant Private Events Manager or Head of Private Events depending on site and overall scope of the event
• Coordinate with other departments to communicate event needs (for example, maintenance, AV, housekeeping, etc.)
• Enter all leads into Tripleseat and create a booking or "soft hold". If date is unavailable, provide alternative dates or venue for member
• Responsible for answer the private events phone, greeting members, establishing reason for calling, answering any questions and/or directing them to appropriate department.
• Identify the member's requirements and expectations for each event and enter detailed notes into Tripleseat so that Events Manager can gain complete understanding of expectations
• Generate weekly projected revenue report and send to Head of Private Events
• Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues
• Maintain, update and track event changes in Tripleseat
• Schedule and participate in property tours
• Work closely with third party vendors and schedule as needed
• Generate weekly report of upcoming private events and their statuses to send out to Operations teams
• Provide members with initial availability and pricing for all email inquiries
• Manage event documentation such as BEOs, contracts, custom menus, receipts
• Assist Events Managers as needed

Requirements…

• Passionate about Soho House, upholding its standards and core ethos.
• Excellent written and oral communication skills.
• Ability to work effectively under time constraints and deadlines.
• Positive tone when answering business calls.
• Daily use of Microsoft Office Suite, Salesforce, Tripleseat and other systems.
• Minimum 1+ years relevant experience
• Friendly and approachable.
• Strong organizational and project management abilities.
• Adaptable in various situations.
• An essential part of the job is being available on a flexible schedule and being willing to work outside "office hours". For example, nights, weekends, and holidays (as needed and when applicable). This may or may not be required on a regular basis but is mandatory when needed.
• Professional manner and attitude.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Opportunities for all…

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.