President & Chief Operating Officer

Overview
The Clemmons Medical Center (CMC) and Medical Park Hospital (MPH) facility President - Chief Operating Officer is responsible for the overall operations for both the Clemmons Medical Center and Medical Park Hospital facilities and all operating divisions for both locations. The role will also be responsible for the strategic plan and execution of coordinated service delivery for rural healthcare in contiguous counties. The CMC & MPH facility President - Chief Operating Officer ensures organizational integrity, the provision of high-quality, efficient operations, financial results and the development and implementation of a strategic plan that aligns with the mission and vision of Novant Health. The CMC & MPH facility President - Chief Operating Officer is responsible for the integration of hospital operations, community medicine, institutes and innovation centers to successfully deploy and implement strategic initiatives in a meaningful and effective way to achieve optimal outcomes for the facilities and the organization as a whole. She/He must balance the authority of the role with direct leadership and oversight of leaders and front-line team members within the facilities to the influential oversight of other corporate and indirect reporting relationships.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Qualifications

• Experience: Minimum 8-10 years of progressive healthcare experience with at least 6-8 in acute care operations required. A working knowledge of all aspects of an integrated health system, required. Experience working in a matrix focused environment is preferred.
• Additional skills required: Ability to successfully complete generic and department-specific skills validation and competency testing; possess knowledge of current leadership, management, and business concepts, and the ability to participate in developing and implementing organizational strategies to address opportunities to improve organizational performance; possess the educational and experiential requirements of leadership; possess personal / professional / educational attributes as defined by federal, state, local law and regulations.
• Education: Bachelor's degree, required. Graduate Degree required in Healthcare / Business Administration or Related field.

Responsibilities

• Demonstrates business acumen - Leverages assets in a strategic way to build financial success in order to achieve the intended mission and vision of the organization. Manages financial and human resources to provide the most appropriate and efficient utilization. Actively seeks revenue opportunities, facilitates opportunities to reduce inefficiency/waste within the organization, develops and achieves performance metrics.
• Aligns with the NH Culture - Shows compassion, appreciates and values diversity and inclusion, builds strong relationships and instills trust. Collaborates with organizational leaders and manages interdependencies across divisions/disciplines to design and provide patient care and services including development of patient care programs, establishment of standards of practice, standards of patient care, and policies and procedures.
• Acts with Courage - Displays the ability to address difficult circumstances and make tough decisions. Speaks up and expresses opinion when something does not feel right or does not align with the critical mission, vision, and values of the organization.
• Communicates Effectively - Actively listens and seeks ideas and input from others. Encourages open, timely and transparent two-way communication and exchange of ideas. Successfully onboards and develops an engaging atmosphere with medical staff/physicians, team members, and the community.
• Inspires and Motivates - Provides leadership that values and connects with others, inspires team members to share common goals and achieve positive outcomes, and always keeps the patient at the center. Recognizes the importance of building strong partnerships to collaboratively meet organizational goals.
• Leads with Vision - Creates a vision for both facilities and translates strategy into implementation. Anticipates internal and external threats and opportunities to adapt as needed to create successful outcomes. Creates an environment that encourages innovation and risk-taking to achieve the vision.
• Essential Functions:
• Focuses on Quality, Safety, and Human Experience - Commits to high-quality, safe, and remarkable patient care in every dimension, every time. Strives for excellent outcomes and promotes the expectation of achieving the highest standards and quality measures. Partners with Quality, Regulatory and Compliance, Legal and other corporate departments to ensure both facilities achieve high reliability and compliance with outside agencies.
• Engages Community - Engages the community by actively being the face and ambassador of Novant Health and participating in community activities. Identifies opportunities to have interactions with representatives in the community (i.e.; rotary, foundation, local boards, etc.).