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Company

Hard Rock International

Address Honolulu, HI, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-09-17
Posted at 8 months ago
Job Description
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.


HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.


Even though kitchen employees may not come into direct contact with guests, their responsibilities are key to the Cafe’s success. At Hard Rock, cooks will be considered all-around culinary employees.


  • Properly labeling, dating, covering and refrigerating prepped items for the line
  • Demonstrating impeccable product knowledge
  • Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures
  • Properly reading items printed on order tickets or automated Kitchen Display System
  • Maintaining a clean and organized kitchen, and line
  • With competitive pay wage of up to $15+/hr.
  • Making prep recipes and menu products to spec
  • Assembling orders - double checking product quality and specs
  • Having a sense of urgency
  • Practicing safety and sanitation standards
  • Communicating professionally with co-workers and Front-of-the-House staff
  • Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, and line stations


This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.


Experience, Education, & Certifications


  • Minimum 1-2 years of experience (experience requirements may vary by location)
  • High School diploma or GED equivalent
  • In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this)


Skills


  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Remaining calm in a hectic, fast-paced atmosphere
  • Maintaining HRC’s 5 core Values and Mission Statement
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers


PHYSICAL DEMANDS


  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
  • Ability to make repeating movements of the arms, hands, and wrists
  • Ability to express or exchange ideas verbally and perceive sound by ear
  • Ability to turn or twist body parts in a circular motion
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
  • Ability to move throughout the Corporate office and Cafes during visits (standing, walking, kneeling, bending, etc.) for extended periods of time
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders


Additional Requirements


  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Recycling products, where possible
  • Practicing all general safety & sanitation standards


Closing


Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.


Disclaimer


While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).