Practice Manager (Orthopaedic Surgery, Sports Medicine)

University of Pittsburgh Physicians Department of Orthopaedic Surgery is hiring a full time Practice Manager to join their team! This is a Monday through Friday daylight position that will be responsible for managing a group of Orthopaedic Surgeons and Primary Care Sports Medicine Physicians at two busy Sports Centers. The primary office will be located at Rooney Sports Complex, but travel to the Lemieux Sports Complex will be required 1-2 days per week.

Purpose:
Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Manages all functions of the financial and patient management system at physician offices.
• Integration of new physicians into CMI practices.
• Communicates effectively with senior management and physicians providing regular updates on operations.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

• OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
• OR High School Diploma and 8 years of office management experience including one year in a health care organization. Licensure, Certifications, and Clearances:
• OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
• Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran