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Practice Manager Jobs
Company | University of Maryland Medical System |
Address | Linthicum, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-27 |
Posted at | 10 months ago |
Company Description
- Drives the accomplishment of facility’s operational goals as well as short and long term strategic plans
- Facilitates communication among physicians, staff and administration establishing a climate that encourages teamwork and promotes collegial collaboration among all team members.
- Oversees the maintenance of the facility, assuring a safe, clean and pleasant environment for patients and staff. Negotiates and manages leases and space issues.
- Participates as a leader or member of various committees as directed by leadership.
- Works closely with medical staff to make practices more efficient and effective through application of practice management analysis.
- Establishes and implements, communicates and enforces policies and procedures that address daily operations of the practice including communication of any program or policy changes.
- Mediates or assists in the mediation of conflicts, differences and misunderstandings between and amongst patients, staff and physicians. Identifies potential problem areas and proactively address issues.
- Appropriately on-boards staff, following EEOC guidelines, background and reference checks, etc.
- Facilitates the functioning of a multi-disciplinary team; promotes staff input into decisions affecting the practice.
- Interviews, and selects high quality candidates, and trains new staff members
- Evaluates and improves staffing and expectations to eliminate and/or reduce backlogs.
- Ensures practice has properly trained staff in sufficient numbers to provide effective and efficient staff coverage at all times, including back up plans for sick leave and vacation.
- Ensures staff is prioritizing work appropriately.
- Identifies and addresses performance and behavioral problems of staff; counsels and disciplines according to policy on corrective action.
- Interviews and selects high quality candidates and trains new staff members
- Manages employee performance for direct reports including:
- Evaluates and identifies staff development needs and plans and implements training based on those needs.
- Recognizes and rewards performance.
- Provides ongoing feedback and coaching. Completes formal performance reviews. Maintains employee records in system.
- Provides input for the development of budget and financial goals. Gathers data and writes justifications for personnel, capital expenditures for equipment and supplies.
- Identifies equipment requirements for departments; researches for ordering of equipment and supplies and makes recommendations.
- Creates action plans to ensure budget variances are appropriately identified and corrected.
- Works collaboratively with the medical leadership to ensure budget and financial goals are met.
- Controls utilization of fiscal resources. Evaluates, identifies and makes recommendations for improving cost-effective delivery of care.
- Interfaces with Revenue Cycle Team for billing and collections agency and oversees charging, coding and fee tickets/department/practice and plan for continued improvement in operating and financial performance.
- Ensures complete and accurate claims.
- Assures proper functioning of necessary equipment, including preventive maintenance and quality control.
- Assists in the collection of statistical data
- Performs other duties as assigned.
- Oversees and optimizes the utilization of practice management systems, applications and electronic records
- Audits, reviews and updates policies and procedures
- Oversees the maintenance of required department records.
- Maintains CLIA certification and business licenses.
- Physician practice supervisory experience preferred.
- Two (2) or more years of supervisory experience in a healthcare setting is required.
- Two (2) years experience in one or all of the following: direct supervision of administrative and/or clinical staff; physician practice billing, coding, quality assurance and experience in relevant area for assigned department/care center/practice.
- Bachelor’s Degree in a clinical or administrative field preferred.
- Excellent verbal and written communication skills.
- Ability to analyze satisfaction, financial and operational data and develop plans for improvement.
- Ability to travel to multiple sites is required
- Strong operations and leadership skills required.
- Knowledge of laws and medical terminology relating to the management and operations of physician practices.
- Excellent organizational skills.
- Ability to demonstrate diplomacy in communication and conflict resolution techniques.
- Computer literacy skills required in Microsoft Word, Excel, Outlook and Power Point.
- CPT, ICD-9/ICD-10 and HCPCS coding (for care center managers)
- Ability to partner and collaborate with physician leadership and work effectively with providers and physician site leadership.
- Ability to implement department policies and procedures and ensure adherence.
- Excellent customer service skills.
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