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Phone Minister Jobs
Company | Andrew Wommack Ministries Inc |
Address | , |
Employment type | |
Salary | $15 an hour |
Expires | 2023-07-18 |
Posted at | 1 year ago |
Position Purpose:
Phone Ministers will assist in fulfilling the mission and vision of Andrew Wommack Ministries by giving our partners, friends, and contacts a great experience through excellent communication and service over the phone. This position will process orders and donations, and minister and pray with contacts.
Essential Duties:
- Adhere to all policies and procedures for each skillset performed on inbound and outbound calls
- Stay up-to-date in trained skillsets through continual review of email updates, continuing education, and SharePoint instructions in between phone calls
- Be a positive team player, uplifting and encouraging fellow team members
- Efficiently and accurately use multiple computer programs to serve each contact
- Actively participate in one on one and group mentoring sessions to continually calibrate and improve professional and godly communication abilities
- Process product orders and donations using online donor systems
- Minister and pray in a way that is in line with Andrew Wommacks doctrine
- Maintain a high level of professional and graceful communication, embodying Andrews message of Gods unconditional love and grace to each contact
Knowledge, Skills, and Abilities:
- Sound knowledge of Andrews doctrine and his specific teachings
- High level of accuracy and attention to detail
- Excellent verbal communication skills and telephone etiquette
- Work within a cubicle in a call center environment
- Ability to multitask in a fast-paced environment
- Above average Windows-based computer and multi-program navigation skills
- Must be able to utilize softphone headset and dual monitor set up for taking consecutive phone calls
- Ability to utilize a 20 computer screen at normal resolution
- Excellent problem-solving skills
- Willingness to receive corrective feedback from supervisors
Requirements:
- Must sign the Statement of Faith
- Charis Bible College student or graduate is preferred
- Must have a personal relationship with Jesus Christ
- High school diploma or equivalent education is required
- Must be able and comfortable leading someone to receive the gift of speaking in tongues
- Must pass a background check
- Must pass a computer assessment to qualify
Experience:
- Previous phone center experience preferred
- Compensation is commensurate with experience
- Previous ministry experience preferred
- Customer service experience preferred
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