Phlebotomist, Inpatient, Ft, Nights

Job Summary:

The Laboratory Hospital Phlebotomist is responsible for specimen collection, processing, and data entry services. The incumbent in this position will support the mission, vision, values and strategic initiatives of Mary Washington Healthcare and must demonstrate a commitment to quality service to patients, physicians, the public and other Associates.

• Follows all required processes for positive patient identification and registration.
• Performs other duties as assigned.
• Prints daily workflow reports, including HRP and un-received specimen lists, and communicates turn around delays to the supervisor immediately.
• Responsible for precise labeling of all samples as dictated by appropriate policies.
• Monitors and maintains an adequate inventory of phlebotomy supplies and materials, as well as patient preparations, to ensure smooth operations in the phlebotomy work area and non-interruption of patient and customer services.
• Addresses customers’ needs efficiently, effectively, and confidentially.
• Responsible for precise execution of all specimen collection as dictated by appropriate policies.
• Provide oral or written reports upon request from physicians, physician office personnel, and nursing units for inpatients and outpatients.
• Responsible for training new associates and students from affiliated phlebotomy programs.
• Displays a positive attitude and professional appearance.
• Accepts and accessions specimens delivered to the laboratory by physicians and nursing personnel.
• Responsible for test order entry, patient information data entry, and specimen information data entry in the laboratory computer system accurately and efficiently.
• Must adhere to patient confidentiality policies.
• Creates an atmosphere that fosters team work and cooperation among fellow Associates.
• Greets all patients, visitors, family members, physicians, and Associates in a courteous and professional manner.
• Collection of other body fluids may be required.
• Performs blood collection by venipuncture and dermal puncture from patients of all ages accurately and efficiently following proper laboratory standards and procedures.
• Adheres to departmental and organizational policies, procedures, standards, and protocols to ensure effective departmental operations and quality patient care.
• Responsible to answer telephone and assist caller as needed or direct caller to appropriate department in a timely manner to provide effective communication and quality service.

• Demonstrated ability to manage multiple tasks required.
• American Heart Association (AHA) CPR certification required.
• Previous customer service experience helpful.
• ASCP phlebotomy certification desired.
• High school diploma required.
• Demonstrated ability to organize and prioritize work required.
• One year of phlebotomy experience or successful completion of an accredited, structured phlebotomy training program.
• Excellent interpersonal and telephone skills required.