Pharmacy Technician Remote Reliant

*$1,000 sign-on Bonus For External Candidates*

*6 weeks On-Site Training in Worcester, MA*

Opportunities with Reliant Medical Group. When you join Reliant, you’ll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we’re at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you’ll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life’s best work.(sm)

Position in this function provides operational support to the Prescription department location. Receives requests to process prescriptions in an accurate and timely manner to get providers approval. Performs assigned prescription functions and duties in support of the prescription department. Takes incoming calls and make outreach telephone calls to patients who have requested medication refills or renewals. Processes medication requests following standard procedure. Checks appropriate notes, pertinent lab results and order labs that are required to support requests being pended for provider approval. Checks if patients are up to date with appointments and books follow up appointments that are required to sustain compliance with treatments. Selects and pend correct medication, dosage, sig and number of refills with selecting correct pharmacy before routing to the appropriate provider for approval. Manages patient’s drug management agreements and updates accordingly. Processes prior authorizations for medications that are not covered by patients insurance. Performs tasks focused on fostering teamwork and dedication to patient safety and satisfaction.

If you are located in Worcester, MA, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Communicates any issues which may delay the prescription to the patient. Works directly with the prescription specialist supervisor to coordinate the resolution for the patient
• Works independently and handles multiple tasks
• Performs assigned duties as directed by the prescription specialist supervisor
• Follows all asset protection and personal safety guidelines as outlined in the department Policy and Procedures
• Interacts effectively and professionally with all location departments at Reliant Medical Group
• Interacts effectively and professionally with all patients, prescribers and payors and pharmacies related to any and all prescription requests
• Accepts customer, insurance and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
• Responsible for obtaining correct Prior Authorizations forms. Completes and processes prior authorizations for medications that are not covered by patient’s insurance
• Greets patients over the telephone to ensure prompt service for patient needs
• Develops proficiencies in utilization of Epic
• Assists with maintaining the prescription pool by keeping it up to date and while also managing open encounters and in-basket management
• Performs computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation, chart review, and provides accurate documentation in Epic
• Accurately reviews and processes e-prescriptions, faxed prescriptions, my-chart renewals, patient calls per Prescription Department guidelines

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of retail Pharmacy Technician experience
• High School Diploma/GED
• Current unencumbered Pharmacy Technician license in the State of Massachusetts

Physical Requirement:

• Physical health sufficient to meet the ergonomic standards and demands of the position

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.