Pharmacy Technician, Ipu Jobs

Assists the IPU Technician Supervisor with handling the emergent needs of hospice patients in the IPU setting, as well as providing optimal customer service to the client

Responsibilities

Enclara, is a wholly owned hospice and palliative care pharmacy business acquired by Humana in 2021. Enclara is the nation’s largest full-service pharmacy benefits manager (PBM) specifically for the hospice and palliative care sectors. Serving over 450 customers and nearly 100,000 patients nationally, Enclara works closely with hospices to reduce pharmacy costs, improve patient care and support caregivers through: digital innovations, flexible medication access, one-on-one clinical support, and excellent customer service.

Schedule: Monday through Friday - 2:30PM to 11:00PM EST with rotating weekends (every 3rd weekend) and 2 holidays per year.

Location: Must reside in PA or TN to work remotely

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Proficient with ADS Troubleshooting
• Recognizes each IPU Model and can apply each IPU’s service and profiling specifics.
• Familiar with Formulary.
• Contacts the hospice to verify or obtain necessary information, can appropriately triage incoming calls and provide excellent and complete documentation.
• Able to perform at established IPU goals while maintaining profile accuracy and call quality.
• Must demonstrate proficiency in prescription data entry
• Understands the importance of maintaining accurate MARs and the gravity of profiling medications in a timely manner and can efficiently and accurately build an IPU-MAR and other IPU patient profiles.
• Has good knowledge of brand and generic drug names.
• Capable of handling faxed medication orders without supervision.
• Proficient in using the various functions of Docuware, Microsoft-based applications (Outlook, Excel, Word, Teams), Zetafax, and Infinity

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to exhibit flexibility in tasks/scheduling, as requested
• Able to perform each responsibility satisfactorily
• Ability to complete assigned tasks
• Must possess excellent work habits
• Ability to oversee workflow in remote sites
• Self-motivated
• Ability to manage multiple priorities
• Detail-oriented
• Must be able to comprehend documents received via fax
• Excellent problem-solving skills
• Ability to work independently and accurately in a fast-paced environment
• Ability to prioritize work and work well individually as well as within the department
• Excellent communication skills, both verbally and in writing
• Adherence to schedule based on specified goal

Education and/or Experience

• One year of pharmacy technician data entry experience required (2 years preferred)
• Must be in good standing following Company requirements
• Must have schedule flexibility

Computer Skills

• Good windows-based computer skills
• Proficient in Docuware and Infinity
• Typing/data processing accuracy and speed required

Certificates, Licenses, Registrations

• CPhT preferred

Work-At-Home Requirements

• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expenses.
• Satellite and Wireless Internet service is NOT allowed for this role.

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Scheduled Weekly Hours

40