Personal Care Management Skills Trainer

Description
Summary/Objective
A community based Senior Skills Trainer for our Personal Care Attendant Program (PCA) in our Personal Care Management Department (PCM). The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes. This will cover the Plymouth County or Essex County Massachusetts area. This will cover the Bristol County Massachusetts area. Teaching background and knowledge of the PCA program highly recommended.
Essential Job Functions
Bilingual fluent in Haitian Creole highly preferred.

• Quarterly and Annual Reviews
• Follow up with Manager and/or Program Assistant on requests for skills training and tracking reports:
• Assigned referrals and intake documentation
• Return all phone calls from surrogates and consumers within 48 hours.
• Non-billing, overbilling and ineligible consumers
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Consumer status updates
• Follow-up on assigned referrals in a timely manner as determined by contract.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Major problems requiring skills training
• Service Agreements and Assessments for re-evaluations
• Perform other duties as assigned by the Skills Trainer Manager
• Outlook Schedule
• Assess consumers' ability to manage PCA services.
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines:
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Work within policies to complete and submit internal requirements:
• Progress Notes
• Maintain confidentiality in onsumer related issues.
• Mileage and Expense Forms
• Supportive documentation for intakes and re-evaluations as needed
• Attend in-service, supervision and staff development meetings when requested by manager.

Requirements
Qualifications

• Knowledge of PCA programs is preferred.
• Specialized training provided as needed.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Experience providing services for persons with disabilities.
• Experience as a CNA, PCA, Case Manager, Coordinator, Medical background
• Excellent communication, organizational, and writing skills.
• Preferred Bilingual Haitian Creole
• Knowledge of community resources and social service systems is beneficial.
• Experience or education in teaching or counseling is helpful.

Required Education

• Bachelor's Degree preferred; GED or High School Diploma required.

Physical Demands
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or
hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Travel is required for this position. Must have a valid driver's license and reliable vehicle to travel within assigned service area.
Work Authorization/Security Clearance
All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.
EEO Statement
Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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