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Vp, International Business Jobs
Recruited by Church's Texas Chicken 1 year ago
Address Atlanta, GA, United States
Payments Analyst Jobs
Company | The Home Depot |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Position Purpose
- Provides support to team on special projects. Includes data gathering and root cause analysis.
- Manages the resolution process for issues that may require escalation and partners with Citi and internal THD team to resolve. Have unlimited authority to resolve high profile/executive cases (cases that make it to the executive level). For example, as appropriate, may credit $1,500 back to a credit account.
- Supports team in gathering and analyzing data for presentations for Sr. Management. Provide project support and guidance to other team members. Review and modify/approve their project plans and decisions as needed. Recommends process changes to expedite goal attainment. Works closely with Customer Care to negotiate resolution.
- Typically reports to Senior Manager Credit Services or Manager Credit Services
- No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
- Typically requires overnight travel less than 10% of the time.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Excellent written and verbal communications skills
- Broad knowledge of THD policy, procedures, and structure; knowledge of store systems
- Strong attention to detail
- Ability to gather information from a variety of sources and make decisions based on thorough analysis and review; ability to solve complex problems. Strong influencing and negotiating skills; critical thinking skills
- Credit services, banking experience preferred
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education
- 3
- No additional years of experience
- None
- None
- None
- Sound decision making skills.
- Exhibited ability to work independently and get things done. Strong attention to detail.
- Very strong communication skills, both verbal and written.
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