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Related keywords
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- PATIENT SERVICES COORDINATOR
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- Education Coordinator – Patient Experience Services
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Patient Services Coordinator Jobs
Company | Innovive Health |
Address | Medford, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-12 |
Posted at | 11 months ago |
Become an Innoviver!
- Runs daily exception reports and corrects errors as needed
- Manages schedules for all assigned patients; edits schedule timely when patient visits must be reassigned
- Verifies visit notes as needed
- Prepares weekly clinician schedules; performs initial review of weekly schedule for productivity/geographic issues and forwards to clinician(s) for confirmation; sends schedule to Assistant Clinical Director for approval prior to distribution to staff if productivity is not being met
- Follows up and corrects any scheduling or care coordination issues reported by On-Call Clinician during after-hours operations
- Completes all other duties as assigned
- Completes requested schedules for all add-ons and applicable orders:
- Follows up with clinician(s) on missed visits to ensure the visit is truly missed or if it can be rescheduled
- Reads and adheres to and participates in the Branch's mandatory HIPAA/Privacy Program and Employee Compliance Program
- Ensures Supervisory Visits are scheduled according to branch protocol and regulatory mandates
- Reschedules declined or missed (if appropriate) visits
- Maintains staff and patient statistics and reports
- Reads and adheres to all Branch policies and procedures and follows Employee Handbook guidelines
- Assists with internal transfer of patients between branch offices
- Ensures adequate staffing coverage for vacation, sick leave, holidays, etc
- Answers calls and answers questions regarding patient and caregiver schedules or resolves/routes problems; refers clinical questions to Clinical Director as necessary
- Schedules Admission, Recertification, Resumption, and Discharge visits
- Maintains accurate patient and employee information in the Electronic Health Record (HER) systems
- Ensures utilization of all per diem clinicians; reports non-utilization to HR as necessary
- Schedules training visits for all new clinicians and ensures completion of on-boarding process
- Processes reassigned and rescheduled visits
- Maintains compliance of assigned patients’ visit frequency orders
- Bachelor’s degree or equivalent in work experience
- Advanced proficiency in Windows environment, with emphasis on Outlook, Excel, and Word
- 1+ year experience in the home health environment
- Social Worker, Human Services, Psychology, or Business concentration
- Paid Company Holidays
- Comprehensive benefits package that includes medical, dental, vision, disability, and life insurances
- Excellent career growth opportunities
- Tuition reimbursement
- Flexible Schedules to fit your lifestyle
- Wellness program
- Daily Pay - voluntary benefit that gives you access to earned pay
- 24 days of paid time off
- 401k with company match
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