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Patient Registration Rep Ii
Company | Trinity Health |
Address | Silver Spring, MD, United States |
Employment type | PART_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Employment Type
- Competitive salary
- Advancement:Career growth opportunities
- Location:Silver Spring
- Quality of Life:Flexible work schedules
- Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
- Responsible for obtaining and verifying demographic and financial information for all inpatients and outpatients prior to or during the registration process.
- Minimizes financial risk of providing services, by assessing patient financial status, verifying, and entering accurate patient information into EPIC TogetherCare system, obtaining signatures on all required hospital and regulatory forms, and obtaining applicable patient payments prior to or at time services are provided.
- Maintains patient confidentiality, and always adheres to hospital privacy and security policies.
- May be required to enter laboratory and radiology orders, when necessary.
- Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers.
- Financial/insurance information is communicated to case management and financial counseling staff when appropriate. Completes all managed care notification requirements.
- Proficiency in the use of computers. Specifically, Microsoft products and email.
- Ability to communicate clearly and effectively in both verbal and written form. Fluency in both English and Spanish preferred. Spanish may be required for this position in specific settings.
- Willingness to transport patients by wheelchair, meet patient age-specific needs,
- Typing skills of 45 wpm or higher required.
- Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
- Ability to stand for long periods of time.
- High School graduate or GED
- Two years- experience in a hospital and/or other health care setting, preferably in registration, billing, cash collections or insurance requirements. Familiarity with third party/insurance payers and medical terminology preferred.
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