Patient Care Technician (Pct) - Thompsons Station ($16.25+ Per Hour) - Full Time

Company Name: The Little Clinic

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary

Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions

• Utilize the Patient Care Technician PERK system.
• Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.
• Copy government issued identification for all patients.
• Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).
• Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.
• Participate in monthly screening events. Prepare supplies for event, registering patients, etc.
• Copy insurance card if the patient selects for insurance to be filed.
• Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.
• Complete the registration process, placing the patient under the respective appointment book for the provider on duty.
• Greet any customers or potential patients while in the front area or near the clinic.
• Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.
• Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.
• Scanning all appropriate documents, alert the provider if they need to complete the scanning.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Escort the patient to the exam room and determine the patient's chief complaint.
• Prepare packages and mail for shipping.
• Answer questions, following HIPAA guidelines while in the front area.
• Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.
• Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
• Participate in off site events as needed.
• Put together weekly order for supplies for provider's approval.
• Answer phones, responds to questions, and return calls as necessary.
• Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *
• Collect payments and log in the EMR.

Minimum Position Qualifications

• Excellent customer service, organizational, and task-management skills
• Basic math skills
• Ability to travel independently as needed.
• Basic computer skills
• Ability to work cooperatively in a team-based environment

Potential Career Path from this position:

Education Level:High School Diploma/ GED Required

Required Certifications/Licenses:None

Position Type:Full-Time

Shift(s):[[mfield4]]

Regions: Any

States: Tennessee

Keywords

The Little Clinic Jobs: At The Little Clinic our locations are staffed by board-certified nurse practitioners or physician assistants and patient care technicians to provide high-quality, convenient healthcare at an affordable price. The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic nurse practitioners and physician assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. We’re growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names . At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: TN || Thompsons Station || 4726 Traders Way || 37179 || The Little Clinic || None || Health Care (The Little Clinic) || Employee || Non-Exempt || Full-Time || None