Patient Care Coordinator Jobs

Company Name: Total Vision

Position: Patient Care Coordinator - Spanish Speakers

Location: Dr. Goldstone Vision Center – Long Beach 2280 East Carson St. Long Beach, CA 90807

Duration: Full-time, Permanent, and Direct Hire

Pay: $15.00 to $20.00 per hour + Monthly Bonus and Exciting benefits!!!

Major Duties and Responsibilities:

• Processing sales of contact lenses through phone calls or doctor transitions.
• Confirm all appointments for the following day and reschedule no-show appointments. Also, utilize the practice's recall system.
• Administrative duties included answering telephones, scheduling patient appointments per doctor preferences, and transcribing messages for return calls and faxes.
• Warmly greet incoming patients upon entering the practice and complete the check-in process.
• Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
• Pull and prepare charts for all patients scheduled for the following day.
• Responsible for keeping the front desk organized at all times.
• Opening and closing procedures are determined by practice.
• Scanning and entering routing slips and other documents into EHR

Required Skills/Knowledge

• Proficiency in the utilization of automated equipment and systems standards in the optometry industry
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
• Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
• Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.

Qualifications

• Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required
• High school diploma, GED, or equivalent
• Can speak fluent Spanish
• Amenable to reporting onsite

Physical Requirements

• Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination are critical. The employee is subject to inside environmental conditions. Employee's schedule could include after-hour projects, as needed.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.