Patient Care Associate (Trainee) - Neurology

Scheduled Hours

40

Position Summary

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Primary Duties & Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.
• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc., and appropriately disposes of contaminated supplies.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.

Preferred Qualifications

• Healthcare environment experience desired.
• Knowledge of administrative and clerical procedures and systems such as word processing (experience in Microsoft Excel, Word, PowerPoint preferred), managing files and records and other office procedures and terminology.
• Abilities with verbal and interpersonal communication skills to communicate with patients and family members of patients.
• Medical assistant school training or some college.

Required Qualifications

• REQUIRED LICENSURE/CERTIFICATION/REGISTRATION: Basic Life Support certification within 30 days of hire (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
• High school diploma or equivalent high school certification.

Grade

C03-H

Salary Range

$15.25 - $19.57 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Up to 22 days of vacation, 10 recognized holidays, and sick time.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Applicant Instructions

When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two “Quick Apply” options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the “Quick Apply” page by clicking “Next” at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a LinkedIn feature, which allows you to apply by using your LinkedIn profile to populate some of the job application fields.