Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Patient Access Specialist
- Patient Access Lead
- Patient Access Clerk
- Patient Access Intake Specialist
- Remote Patient Access Specialist
- Patient Access Services Representative
- Patient Access Registration Specialist
- Senior Patient Access Specialist
- Patient Access Scheduling Specialist
- Online Patient Access Specialist
Some similar recruitments
Patient Access Coordinator – Patient Registration
Recruited by Memorial Hospital of South Bend 8 months ago
Address Springfield, IL, United States
Patient Access Specialist Jobs
Recruited by Northwestern Medicine 9 months ago
Address , Warrenville, 60555
Patient Access Rep Jobs
Recruited by Franciscan Health 9 months ago
Address , Olympia Fields, 60461, Il
Rehab Patient Access Specialist Part Time Day Shift
Recruited by Northwestern Medicine 9 months ago
Address , Glen Ellyn, 60137, Il
Patient Access Specialist-Surgery Scheduler
Recruited by Northwestern Medicine 9 months ago
Address , Warrenville, 60555, Il
Patient Access Specialist Ii - Emergency Department (Evenings) 36 Hrs/Week
Recruited by Northwest Community Healthcare 9 months ago
Address Arlington Heights, IL, United States
Patient Services Representative Jobs
Recruited by Aspen Dental 9 months ago
Address Machesney Park, IL, United States
Patient Services Representative Jobs
Recruited by Aspen Dental 9 months ago
Address Chicago, IL, United States
Patient Services Representative Jobs
Recruited by Aspen Dental 9 months ago
Address Illinois, United States
Patient Registration Specialist I Tcp
Recruited by Ann & Robert H. Lurie Children's Hospital of Chicago 9 months ago
Address Rock Island, IL, United States
Patient Registration Specialist I
Recruited by Ann & Robert H. Lurie Children's Hospital of Chicago 9 months ago
Address Streeterville, IL, United States
Supervisor-Patient Access Jobs
Recruited by Mercy 9 months ago
Address Creve Coeur, MO, United States
Patient Access Specialist - Access Services (Full Time, 40 Hrs/Week)
Recruited by Northwest Community Healthcare 10 months ago
Address Arlington Heights, IL, United States
Patient Access Specialist - Access Services (Part Time, 28 Hrs/Week)
Recruited by Northwest Community Healthcare 10 months ago
Address Arlington Heights, IL, United States
Patient Access Specialist (Patient Registration) -Emergency Department (Part Time) 5:30Pm
Recruited by Northwest Community Healthcare 10 months ago
Address Arlington Heights, IL, United States
Patient Access Specialist Jobs
Recruited by Northwestern Medicine 11 months ago
Address , Palos Heights, 60463, Il
Patient Access Specialist - Access Services (Evenings, 20 Hrs/Week)
Company | Northwest Community Healthcare |
Address | Arlington Heights, IL, United States |
Employment type | PART_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-30 |
Posted at | 9 months ago |
Shift: Part time, Evenings, Rotating Weekend
- Ability to functionally navigate multiple computer software systems with accurate keyboard skills following computer security protocols.
- Ability to ask patient or responsible party for payment at time of service and maintain a cash drawer.
- High school diploma required. College degree preferred.
- Maintain registration accuracy by meeting or exceeding expectations with 97% or higher accuracy score. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Research and conduct outreach via phone/fax to obtain additional information to process coverage requests and complete all necessary actions to close cases.
- Electronically records all required and updated information on patient accounts in multiple hospital information systems according to Emergency Medical Treatment and Active Labor Act (EMTALA), the Health Insurance Portability and Accountability Act (HIPAA), payer, and other applicable regulations and standards.
- Prepares all required patient registration forms, documents, charts and reports, labels, patient plates, identification bands, medical records forms, and other related documents for distribution to appropriate departments, physicians and clinical staff. Notifies clinical department of patient’s arrival.
- May perform as a patient receptionist/greeter. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in promoting the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks to support the clinical department as determined by the Manager of Patient Access.
- Ability to operate routine office equipment (facsimile, copiers, plate production, scanners, printers).
- Epic Registration and/or Scheduling experience preferred
- Ensures financial protocols and requirements are met. Refers patients to Financial Counselors for identification of financial assistance options. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules.
- Minimum 2 years of customer service work experience using computers required.
- Performs complete and accurate registration and/or admission functions to provide information to maximize reimbursement, and ensures timely and thorough information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits. Collects non-covered fees. Registers and pre-registers outpatients in one or more clinical and diagnostic locations within their primary area of responsibility and at least one access area outside hiring location. Access areas include but may not be limited to Busse Center, Emergency/Admitting Department, Immediate Care Centers, Laboratory and Ambulatory Infusion Center.
- Prior working knowledge of medical terminology preferred.
- Identify clinical and financial criteria that requires involvement of Case Management team. Utilizes price estimator to determine financial responsibility and attempt to secure all financial responsibility prior to the date of service. Meet monthly cash collection goals as determined collaboratively by Department Director/Manager. Log cash collected receipts and maintain balanced cash at all times.
- Detail oriented with good analytical problem-solving skills to appropriately register patients and schedule patient procedures.
- Perform customer service standards by adhering to the AIDET principles. Investigate and direct inquires or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible. May do basic precepting for new hires and acts as a resource team member for performance improvement activities and a super user for various registration and scheduling related systems.
- The interpersonal communication skills necessary to interview and interact with customers and physicians and to project a professional and compassionate concierge style of service to patients, patient families, physician’s and staff in person and on the telephone.
- Interacts with patients and their representatives to collect and interpret all required demographic, insurance, financial, and clinical data necessary to facilitate patient check in and registration at point of service. Offers and/or schedules interpreter services for patients when necessary. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Obtain and submit National Provider Information (NPI) for providers not on staff ordering outpatient diagnostic tests. Interprets physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs patients of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. When applicable, completes the Medicare Secondary Payer (MSP) questionnaire and discusses potential deferral of services according to NCH policy. Initiates the Medicare Advance Beneficiary Notice (ABN), as appropriate, and explains payer policies to patients. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes identified upon arrival. Reviews physician’s orders for compliance with the Illinois Department of Public Health (IDPH), and the Center for Medicare & Medicaid Services (CMS) regulations and NCH and medical staff office policies.
- Adheres to all Northwest Community Hospital standards, policies, and procedures and reports compliance concerns to management staff.
- Ability to work independently, exercising good judgment, and multi-task in a high stress, fast paced service environment with patients, patient’s family and physician’s.
- Previous healthcare experience with regulatory compliance requirements, payer requirements, HIPAA privacy and security requirements, and general revenue cycle procedures preferred.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago