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Company | Western Missouri Medical Center |
Address | , Knob Noster, 65336, Mo |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-06-10 |
Posted at | 1 year ago |
Patient Access Representative
REPORTS TO: Clinic Manager/ Director
DEPARTMENT: Family Healthcare - Knob Noster
JOB SUMMARY:
The Patient Access Representative main function is to register and schedule patients, obtain authorizations for treatment, manage the charts and patient information, prepare patient charts, mange the phone inquiries, perform order entry for lab and Diagnostic Image testing, and ordering unit supplies. The Patient Access Representative must be a patient advocate and perform their tasks using the ASPIRE values as their guide. Excellent communication skills are essential.
ESSENTIAL FUNCTIONS
- Completion of mandatory department and hospital education
- Register and schedules patients and their PHI accurately
- Routinely participate in department projects to continuously improve
- Perform other essential duties as assigned
- Use AIDET consistently in daily tasks
- Perform insurance authorizations
- Maintain regular and predictable attendance
- Order supplies for the unit
- Assist co-workers as needed/requested
- Manage the phone contacts as well as calls patients before their scheduled treatment/visit
- Prepare medical records for patient care
- Demonstrate the ability to be flexible and organized
- Transcribe orders into the computer system
- Routinely attend departmental meetings and hospital forums
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic
- High school diploma or equivalent
- Previous clerical experience preferred
- Typing skill of 35+ WPM
FULL-TIME/PART-TIME
Full-Time
SHIFT
Days
EXEMPT/NON-EXEMPT
Non-Exempt
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