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Part-Time Room Service Associate
Company | HHC |
Address | , Indianapolis, 46202, In |
Employment type | PART_TIME |
Salary | $18.00 - $22.50 an hour |
Expires | 2023-07-14 |
Posted at | 1 year ago |
Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 17590
Schedule: Part Time
Shift: Varied
Salary Range: $18.00 - $22.50
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Job Role Summary
Essential Functions and Responsibilities
- Maintains productivity standards in order to assure patient meal orders are obtained, assembled, and delivered in established time frames; passes a minimum number of patient meal trays during meal service per productivity standards in line with patient census; delivers enteral formulas, nutritional supplements, and snacks for assigned floors at designated times; assembles patient meal trays for room service or house menus in accordance with assigned therapeutic diet and safe food handling practices, ensuring quality, accuracy, and consistency of food and beverages being served to patients; replenishes pantry, refrigeration, and freezer food items on the room service line before, after, and during meal service; stocks food and related supplies in patient care areas per request and/or to established par levels
- Embodies excellent customer service while serving as a representative of the department; upholds a professional attitude and exemplifies excellent customer service when interacting with guests, visitors, patients, and other employees; advocates for patient care by communicating with necessary personnel regarding patients in need of special accommodations
- Handles food within service areas in accordance with Indiana State Department of Health, Joint Commission regulations and departmental policy and procedures; prioritizes hand-hygiene within the kitchen in addition to utilizing disposable gloves when indicated; adheres to departmental hygiene and dress-code standards in order to provide safe food to vulnerable populations; uses the First-In First-Out (FIFO) rotation method when supplying inventory items to patient floors and/or re-stocking supplies for the patient room service line
- Follows hospital and departmental procedures related to meal tray assembly and delivery in order to maintain patient safety standards; washes hands upon entry and exit of patient rooms, dons appropriate personal protective equipment (PPE), etc; utilizes active patient identification per hospital standard of patient name and date of birth; communicates with nursing staff regarding special-needs patients such as isolation trays, insulin patients, therapeutic needs, etc; serves food in accordance with standard portion control procedures while adhering to menus for specific diets
- Completes other associated job duties as assigned; relieves other food service staff as necessary for smooth operation of department per supervisor; completes paperwork and/or maintains electronic documentation related to essential job functions
- Performs daily cleaning tasks associated with dish/service ware utilized to feed a high volume of patients, guests, and employees; picks up soiled dishware, meal trays, and other patient-feeding wares from patient units and assures items are washed, sanitized and stocked for continuous meal service; follows a daily cleaning schedule of assigned areas in order to maintain cleanliness/sanitation; identifies and safely uses chemical cleaning agents stocked for various pieces of service equipment, table tops, floors, office areas, and dish machine
Job Requirements
- Minimum of one year of general work experience or currently enrolled in a higher education institution
- High School Diploma or equivalent (GED)
Knowledge, Skills & Abilities
- Knowledge of therapeutic diet restrictions
- Ability to effectively use electronic menu management system as related to essential job functions
- Ability to follow all Food and Nutrition Services policies and procedures
- Ability to follow infection control policies and procedures
- Demonstrates proper use of equipment as related to essential job assignments
- General knowledge of safe food storage, preparation and handling
- Strong customer service skills and ability to communicate effectively in a professional manner with food service personnel, hospital staff, guests and patients
Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
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